Overview
Veterinary Customer Service Representative Jobs in Houston, TX at Houston Spay Neuter
Join the Houston Spay Neuter Team
Position: Veterinary Receptionist
Location: Houston, TX
Schedule: Full-Time | 4 Days a Week (3-Day Weekends Every Week)
Pay: Competitive, based on experience
Work Setting: In-person | Fast-paced | Client-focused
About Houston Spay Neuter
Houston Spay Neuter is a high-volume, mission-driven clinic providing affordable, efficient, and compassionate care to the Houston community. With four experienced doctors and a strong support team, we stay busy while keeping our focus on kindness, teamwork, and excellent service. Our clinic is modern, organized, and always moving.
If you love people as much as pets and thrive in a fast-paced environment, we would love to meet you.
What You’ll Be Doing
As a Veterinary Receptionist, you are the first and last impression of our clinic. You will play a key role in keeping the front desk running smoothly and ensuring every client feels welcomed and supported.
Responsibilities include:
Greeting clients and patients with professionalism and warmth
Scheduling appointments efficiently and accurately
Answering high-volume phone calls with confidence and compassion
Checking patients in and out
Reviewing services, estimates, and invoices with clients
Processing payments and balancing the register
Communicating clearly with doctors and technicians to keep appointments flowing
Maintaining accurate client and patient records
Helping keep the lobby clean, calm, and organized
What We’re Looking For
Previous veterinary reception experience preferred, but not required
Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced setting
Comfort handling financial conversations with professionalism
Basic computer skills and ability to learn practice management software
Positive attitude and team-first mindset
Ability to remain calm under pressure
Valid driver’s license
What We Offer
Four-day work week with three-day weekends
On-the-job training and opportunities to grow
Employee pet care discounts
Paid time off
Supportive team environment
A clinic culture that values hard work, kindness, and accountability
If you are dependable, detail-oriented, and ready to be part of a team that truly makes a difference, apply today.
Job Type: Full-time
Benefits: Employee discount, Paid time off
Work Location: In person
Work Location: In person
Pay: $15.00 – $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Title: Veterinary Customer Service Representative
Company: Houston Spay Neuter
Location: Houston, TX
Category: