Overview
Veterinary Customer Service Jobs in Saint Petersburg, FL at GATEWAY ANIMAL HOSPITAL
Full Job Description
Job Description
It is the goal of our staff and veterinarians to provide the finest veterinary professional pet health care. Our veterinarians have over 125 years of medicine and surgery experience. With our highly experienced veterinarians, assistants, and administrative staff, Gateway Animal Hospital is highly trained in handling any veterinary medical problem. Here at Gateway we strive to provide the best care to all of our clients and their pets.
Applicants:
Veterinary receptionist needed for growing multi doctor/family oriented full service animal hospital for small animals looking for the right person to join our veterinary family!
We are looking for someone with a positive personality, outgoing demeanor, excellent communication skills, compassionate and caring, ability to work in a fast paced environment. Applicant must also have the willingness to be a self motivated team player with the ability to multitask while keeping an upbeat attitude.
Responsibilities:
Greeting client with their pets to the clinic in a friendly and courteous manner
Handle all emergency cases appropriately by keeping clients and patients at ease
Differentiating the need for urgent care versus regularly scheduled care
Checking in patients, discharging patients, dispensing medications/prescriptions, invoicing
Answer incoming calls professionally, answering clients inquiries, scheduling appointments, recording messages for doctors and staff
Scheduling surgery appointments ensuring to give proper instructions to the owner prior to their appointment (fasting, medications to be administered, etc)
Expediting prescription refill requests promptly/retrieve prescription refills for pick up
Review and record patients’ records to ensure vaccination records and tests recommended by the doctor are up to date
Prepare patient forms and files, update and file patient charts.
Ensure that clients complete necessary paperwork accurately and process various forms of payment before being discharged from the hospital.
Benefits only available to full-time employees.
Job Type: Full-time
Pay: Up to $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Schedule:
Holidays
Monday to Friday
Weekends as needed
Work Location: In person
Title: Veterinary Customer Service
Company: GATEWAY ANIMAL HOSPITAL
Location: Saint Petersburg, FL
Category:
