Overview

Veterinary CSR Jobs in Thorndale, PA at Critter Care Veterinary Hospital

Full Job Description

Company Overview

Critter Care Veterinary Hospital is a small animal and exotics veterinary hospital located in Thorndale, PA. We pride ourselves on being a progressive and active practice, ensuring both our patients and their owners receive the best care possible.

Summary

As the Front Desk / Scheduling Team Member at Critter Care Veterinary Hospital, you will be the first point of contact for our clients and their beloved pets. This role is essential in creating a welcoming environment while managing our 3 doctors schedules to support our veterinary team in delivering exceptional care.

Responsibilities

Oversee daily front desk operations to ensure smooth workflow and excellent customer service.

Manage medical scheduling for appointments, ensuring optimal use of clinic resources.

Maintain accurate patient records and documentation in compliance with veterinary standards.

Handle phone inquiries with professionalism and courtesy, addressing client needs effectively.

Assist in managing billing processes and insurance claims as needed.

Collaborate with veterinary staff to enhance patient care and client satisfaction.

Requirements

Previous experience in a veterinary office setting preferred

Excellent communication and customer service skills

Strong organizational skills and attention to detail

Ability to multitask and remain calm in a busy environment

Comfortable with scheduling software and general computer use

A genuine love for animals and a team-first attitude

Bilingual candidates are encouraged to apply to better serve our diverse clientele.

What We Offer:

Competitive starting salary with potential for increases based on experience

Opportunities for professional growth and development

A supportive and team-oriented work environment

Hands-on experience in a dynamic, fast-paced setting

Flexible Scheduling

Employee Discount

If you are passionate about animal care and possess the skills to work as a member of our front desk team, we invite you to apply today and become an integral part of the Critter Care Team!

Job Type: Part-time

Expected hours: No less than 20 per week

Benefits:

Employee discount

Flexible schedule

Professional development assistance

Schedule:

10 hour shift

8 hour shift

Day shift

Evening shift

Holidays

Monday to Friday

Morning shift

Rotating weekends

Weekends as needed

Application Question(s):

Do you understand this is a part time position?

Ability to Commute:

Thorndale, PA 19372 (Required)

Work Location: In person

Title: Veterinary CSR

Company: Critter Care Veterinary Hospital

Location: Thorndale, PA

Category:

 

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