Overview
Veterinary Client Services Representative Jobs in Albuquerque, NM at ABQ Spay & Neuter
About Us
ABQ Spay & Neuter is an affordable veterinary surgical center. We are located on Central Avenue one block west of University Blvd. We are a locally owned, independent practice with no corporate affiliation.
ABQ Spay & Neuter operates differently than a traditional veterinary clinic. We do not see wellness or sick pet appointments. All we do is surgery, mainly spay and neuter, but other surgeries as well. We also offer dental cleanings and extractions with dental radiographs. While a traditional veterinary clinic may perform 4-5 surgeries in a day, we perform 20-25 surgeries and 4-5 dentals. This keeps our prices low, but still allows us to provide high quality care to our patients.
Our mission is to provide accessible and affordable veterinary care to the community while prioritizing staff well-being and mental health. We offer excellent work/life balance: no weekends, no on-call, 4-day work week. We are looking for staff who want to help build a positive and supportive work culture, work as a team, and have fun. Ideal candidates are detail-oriented, willing to learn and work hard, and love sneaking in a quick puppy snuggle between tasks.
Job Description
We are looking to add an additional customer service representative to help with our call volume and scheduling demand. You will join our team of two CSRs. Your duties will include:
Answering phones and emails
Scheduling surgical appointments
Checking in pets for surgery
Taking payments
Checking voicemails and returning calls
How You’ll Succeed
Comfortable interacting with pets and clients with calm and compassion
Have strong interpersonal and oral communication skills
Be detail-oriented and a team-player
Education/Experience
High school diploma or equivalent (required)
Veterinary CSR experience: 1 year (preferred)
Job Type: Full-time
Pay: $16.00 – $20.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
No weekends
Experience:
customer service: 1 year (Required)
Veterinary: 1 year (Preferred)
Ability to Commute:
Albuquerque, NM 87106 (Required)
Work Location: In person
Title: Veterinary Client Services Representative
Company: ABQ Spay & Neuter
Location: Albuquerque, NM
