Overview

Veterinary Client Services Coordinator Jobs in Lewisburg, TN at Companion Animal Hospital

Job Summary
Are you looking for a life-changing career with growth opportunity? Are you willing to scale-up your abilities and increase your animal awareness on an ongoing basis? Are you happy, joyful and detail oriented? Companion Animal Hospital of Lewisburg TN in Lewisburg, TN is looking for one (1) Client Care Team member to join our team. Ideal candidate attributes:

Mature, Reliable, Responsible
Experienced in a professional office environment
Self-driven, Accountable
Quick Learner
Desire and Willingness to Learn
Team Oriented, Honest
Hard working, Client Focused
Happy and Willing to Share It

Successful candidates must have client facing and client-focused experience and must successfully pass a drug test performed at our expense.

Responsibilities include:

Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Answer and professionally engage all client SMS communications
Organize and schedule appointments
Clearly and eagerly communicate extensive product information and benefits
Maintain, update, and organize client records
Take payments, balance cash drawer, make change, provide receipts
Cheerfully and accurately educate clients on over-the-counter offerings, food, treats and more
Maintain office cleanliness and organization of resources
Accurately scan, organize,collate, and upload documents

Qualifications

2-3 years experience successfully working in a busy, professional veterinary environment
Able to work a flexible schedule, 20-40 hours per week
Able and willing to work at least two Saturdays per month
Excellent math skills are necessary
Strong experience using computers necessary
Excellent verbal and written communication skills necessary
Excellent customer service skills and courteous, professional phone skills
Experienced in working in a fast-paced environment with changing priorities
Time-management and organizational skills necessary
Attendance reliability and punctuality critical
Ability to professionally deal with the occasional upset, irrational client
Ability to provide references and able to speak to your experience with all the above.

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Join our team where you can make a difference in the lives of pets and their owners while working in a supportive environment with elevated expectations that values your contributions!

Job Types: Full-time, Part-time

Pay: $11.00 – $14.00 per hour

Benefits:

401(k) matching
Employee discount
Paid time off
Professional development assistance
Tuition reimbursement
Uniform allowance

Schedule:

4 hour shift
8 hour shift

Application Question(s):

Describe your experience within the medical field or the veterinary industry.
Describe your experience providing face-to-face customer service.
Describe your experience handling a multi-line telephone system.

Ability to Commute:

Lewisburg, TN 37091 (Required)

Work Location: In person

Title: Veterinary Client Services Coordinator

Company: Companion Animal Hospital

Location: Lewisburg, TN

 

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