Overview
Veterinary Client Service Representative (CSR) Jobs in Greenwood Village, CO at Apex Veterinary Specialists
Apex Veterinary Specialists is seeking a full-time Client Service Representative (CSR) to join our team in Greenwood Village, CO! Apex is proud to serve Denver and the surrounding cities with exceptional specialty care in a state-of-the-art facility!
CSR team members are the foundation of our hospital and are instrumental in driving patient and client care forward. We aim to respect, train, and provide an independent and gratifying work environment for our entire staff.
Here, our team members are all an integral part of providing high-quality medicine and customer service. Our Core Values keep us focused on what is important – quality care for pets and their people. With exponential growth, we are looking for an amazing CSR to grow with us.
CSR Responsibilities Include (but are not limited to):
Greet clients on the phone and in person
Client communication (written and oral)
Guiding the client and their pets through the appointment process
Processing payment transactions
Scheduling and confirming appointments
Presenting and explaining fees
Client education on hospital services and care options
Management of medical records, charts, reports and correspondence
Communicating as a liaison between the medical team and the clients as needed.
Hospital maintenance and ensuring the hospital is always neat and clean, both inside and outside.
Strong Candidates Demonstrate:
A positive, friendly demeanor; actively contributes to creating an environment welcoming to all.
A strong desire to learn from their peers within the veterinary hospital.
Strong communication and interpersonal skills – a genuine interest and enthusiasm in client education and communication.
Proficiency in typing, comfort managing multiple email inboxes and record systems simultaneously.
Flexibility and versatility in the face of new growth and challenges
Benefits:
Health Care Plan (Medical, Dental & Vision)
401K
Short Term Disability
Paid Time Off (Vacation & Public Holidays)
Discounted Veterinary Dentistry, Dermatology, and Ophthalmology care
Experience Required:
Experience in customer service and reception (required – 2 years minimum)
Veterinary-specific experience (strongly preferred, not required)
Job Type: Full-time
Pay: From $22.00 per hour; Commensurate with experience.
Schedule:
10 hour shifts – Full-time schedule consists of 4 shifts per week.
Want to love your schedule? Look forward to 3 days off every week & no weekends, ever!
Apex Veterinary Specialists recognizes and upholds the incredible importance of work/life balance for all staff members.
Ability to Commute:
Greenwood Village, CO 80111 (Required)
Hospital Address: 9600 E Peakview Avenue, Greenwood Village, CO 80111
Please feel free to apply directly or online!
For direct application with the leadership team at Apex, please email cover letter and resume to [email protected].
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Professional development assistance
Uniform allowance
Vision insurance
Schedule:
10 hour shift
Application Question(s):
Do you hold veterinary-specific customer service experience?
Experience:
Customer Service: 2 years (Required)
Work Location: In person
Title: Veterinary Client Service Representative (CSR)
Company: Apex Veterinary Specialists
Location: Greenwood Village, CO
