Overview
Veterinary Client Service Representative Jobs in Austin, TX at Thrive Pet Healthcare
Full Job Description
Austin Pet & Exotic Hospital is hiring a Client Service Representative to join our AMAZING team!
With our state-of-the-art equipment and our highly trained staff, we provide complete medical and surgical care for dogs, cats, birds, ferrets, rabbits, reptiles, and many other small pet species.
Responsibilities include but are not limited to:
Answer the phone, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff.
The CSR enjoys working with both people and animals, demonstrating a caring, friendly, and efficient approach. They create a warm, welcoming impression while remaining professional and courteous, even when handling multiple tasks and frequent interruptions.
Our CSRs firmly believe in the quality of care provided and communicate this sense of assurance to clients. They understand our services and recommendations and clearly communicate them to clients.
Requirements:
Excellent communication skills
1 years of experience in customer service
Veterinary experience preferred but not required
Hospital is open Monday-Friday 8am-6pm
We offer incredible benefits including health, dental, and vision, paid parental leave, 401k, PTO, pet benefits, and much more!
Title: Veterinary Client Service Representative
Company: Thrive Pet Healthcare
Location: Austin, TX
Category:
