Overview
Veterinary Client Service Representative Jobs in Beaverton, OR at Beaverton Pet Clinic
Beaverton Pet Clinic is proud to be a part of the local community for over 25 years. We are currently a 5-doctor hospital with roughly 15 additional support staff, and are continuing to grow and expand. With this in mind, we just moved into a larger, newly renovated space just down the street from our current facility and are SO excited to add to our rockstar team!
We are passionate about training and supporting our Client Service Representatives (CSRs) as they are invaluable team members that are truly the “face” of our hospital! A few things to note before reading further:
* Ideal applicants will have at least 1-2 years of previous veterinary client service experience, as we are currently only looking for someone with previous experience.
* We are looking for someone who can ideally work every Saturday.
Our ideal candidate will have experience with:
Handling all types of veterinary clinic client communications (via telephone, email, text, carrier pigeon, and in person) with a friendly and welcoming demeanor
Being the liaison between our doctors and medical team and our clients
Navigating, scheduling, and processing payments through our (moody and love-to-hate) medical software
Providing a consistent and compassionate client experience
Having basic medical terminology (vaccines, medications, common signs of emergencies, etc.) knowledge
Problem solving on the fly as we know there is no “normal” day in vet med!
No problem if this is still new to you or not. What’s most important to us is maintaining our excellent culture which is done through sense of humor, mild sass +/- dark humor, flexibility, laughter, teamwork, and the cornerstone: communication.
It certainly doesn’t hurt that we are closed on Sundays and see our last appointment at 5:15pm during the week which allows our staff ample time away from the hospital to recharge.
We are a part of the MVP/SVP (Mission Veterinary Partners/Southern Veterinary Partners) hospital network, which means we truly are striving to be the employer of choice in veterinary medicine. Besides knowing how to have a good time even on a tough day, we offer a generous compensation package as well as retirement plans and a variety of other supplemental benefit options that include: Health, Dental, Vision, paid maternity leave, paid time off, flexible holiday pay, and pet care discounts. We also have a leadership team that (actually) gets along, communicates, and is here to listen to how we can all make the staff, client, and patient experience the best it can be.
If we sound like a good fit for you, please apply with your resume and a cover letter. You’re also welcome to check out our website at www.beavertonpetclinic.com.
Job Types: Full-time, Part-time
Pay: $20.00 – $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid parental leave
Paid time off
Uniform allowance
Vision insurance
Schedule:
10 hour shift
8 hour shift
Every weekend
Work Location: In person
Title: Veterinary Client Service Representative
Company: Beaverton Pet Clinic
Location: Beaverton, OR
