Overview
Veterinary Client Care Representative Jobs in Littleton, CO at Colorado Veterinary Specialty Group
Full Job Description
Colorado Veterinary Specialty Group is a 24-hour specialty and emergency center located in Littleton. We are seeking a friendly, efficient and professional Client Service Representative to join our team.
Job Description: The Client Service Representative (CSR) is frequently the first person a client encounters when contacting the clinic and as such is tremendously valuable to the practice. The CSR provides world-class customer service which serves to positively impact our business.
Skills and Qualifications: The successful CSR candidate will share CVSG’s commitment to delivering the highest quality patient care with exceptional client service. He/she will possess a friendly, positive attitude, a professional demeanor as well as:
Compassion for both pets and people.
Previous experience in a veterinary setting, boarding facility, or other pet-related business.
Demonstrated excellence in customer service, communication and listening skills.
Ability to accurately manage financial transactions.
Ability to multitask and remain organized.
The willingness and ability to work with veterinary software (ezyVet) and Microsoft Office.
Willingness to work non-traditional hours- including evenings, weekends and holidays.
The ability to lift up to 40 lbs. and be exposed to occupational hazards such as cat and dog allergies, noises, odors, and animal waste.
Duties and Responsibilities: The CSR plays a key role in the hospital’s success, as his/her immediate interaction with clients impacts revenue, repeat visits and overall satisfaction. While this position does not have any clinical duties, the CSR will work hand-in-hand with Veterinarians and Veterinary Technicians. The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephone calls, and guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Presenting and explaining fees, including processing of payments
Managing medical records, reports and correspondence
Hospital maintenance (including removal of animal waste and bodily fluids) in exam rooms and lobby area
Candidates must be willing to work a schedule which will include evening and weekend hours. As the hospital is a 24/7 facility, CSR shifts may begin early in the morning (5:00 am) and some end at 12:00 am. Experience working with animals is necessary and veterinary experience is a plus!
Colorado Veterinary Specialty Group 401 E. County Line Rd., Littleton, CO 80211, phone 303-794-1188, www.cvsg.com
Job Type: Part-time
Pay: $19.00 – $21.00 per hour
Benefits:
Employee assistance program
Employee discount
Flexible schedule
Schedule:
10 hour shift
Evening shift
Night shift
Experience:
veterinary client care: 1 year (Required)
Shift availability:
Night Shift (Required)
Ability to Commute:
Littleton, CO 80122 (Required)
Work Location: In person
Title: Veterinary Client Care Representative
Company: Colorado Veterinary Specialty Group
Location: Littleton, CO
Category:
