Overview
Veterinary Assistant/Customer Service Representative Jobs in Shelburne, VT at Shelburne Veterinary Hospital
Full Job Description
We know there are a lot of animal hospitals out there, so why choose us?
Generous benefits!
Supportive team atmosphere!
Diverse patients including avian and exotics!
Focus on your work-life balance!
Shelburne Veterinary Hospital has an opening for an experienced, full-time veterinary assistant/customer service representative. Our talented team of animal lovers provides exceptional care to our patients and a positive experience to our clients in a supportive team environment, with a strong emphasis on staff education, skill development, and team collaboration.
We’re looking for an enthusiastic, energetic, and professional team player who can problem solve, critically think, and communicate effectively in our fast-paced, privately owned veterinary hospital.
Our qualifications:
Minimum of 1 year of reception or veterinary assistant experience required.
Degree in animal science or background in animal medicine is strongly preferred.
Strong communication skills in person, in writing and by phone.
Ability to problem-solve and contribute to solutions in a constructive way.
Initiative and desire to help others without being asked.
Well organized and professional with the ability to shift priorities as needed to adapt to change.
What will you do?
Always deliver exceptional customer service.
Work collaboratively with a unified team to deliver an exceptional patient experience every time.
Assist technicians in appointments, completing diagnostics and treatments as directed by the veterinarian.
Answer phone calls and client emails, schedule patient appointments, greet clients, check out clients at the conclusion of appointments and process payments, organize and send medical information upon request.
Function positively, efficiently and professionally in a fast-moving and high-stress environment.
Take initiative to maintain a clean, working environment.
Function positively, efficiently, and professionally in a fast-moving and high-stress environment.
Our Benefits Package for you:
Employee discounts on services, inventory products, and Idexx Lab services.
Pet Food Discount Programs.
Medical, dental, and vision insurance with an HSA option.
Supplemental life, accident, and short-term disability insurance.
Paid time off, including holiday, vacation, and sick time.
Tuition assistance is available for credentialing programs.
Continuing education allowance.
sIRA Retirement plan with 3% employer match.
Uniform allowance.
State License reimbursement.
Compensation will be based on candidate’s experience and certification.
When will you work?
Monday – Friday shifts available with rotating Saturday hours
Licensing/Certification:
SVH prioritizes advancement of our staff and would support pursuit of a Veterinary Technician Certification
Physical Demands:
Requires sitting, standing, kneeling, lifting, restraining, walking, speaking, hearing ability, visual accuracy, repetitive motions, fast reflexes.
Ability to lift at least 50lbs.
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Uniform allowance
Vision insurance
Schedule:
Monday to Friday
Rotating weekends
Work Location: In person
Title: Veterinary Assistant/Customer Service Representative
Company: Shelburne Veterinary Hospital
Location: Shelburne, VT
Category:
