Overview
Veterinary Assistant/Customer Service Representative Jobs in Miami, FL at Royal Vet
About Royal Vet
Royal Vet is a new breed of veterinary clinic on a mission to reinvent the pet care experience.
We are veterinarian-founded and veterinarian-led, putting the wellbeing of our staff at the forefront of what we do. In doing so, our team can consistently deliver compassionate primary and urgent care to pets in need.
The Role
We are looking for a Rockstar Receptionist to join our growing team at our flagship brand new animal hospital in Miami, Florida!
Our receptionists play a critical role in helping our medical team deliver exceptional care. Your compassion and positive energy shine through as you greet customers and your attention to detail helps you support clinic operations. You are efficient, organized, collaborative and an excellent communicator.
Your Responsibilities
● Greet pet parents, handle inbound phone calls and take ownership of addressing customer requests
● Manage all administrative work, including: scheduling of appointments, tracking/ordering of inventory, and taking/recording of payments
● Liaise with our partners (including suppliers, laboratory services, technology providers) to support seamless day-to-day operations of the clinic
● Assist with other tasks relating to clinic operations, as needed
Your Qualifications
● Excellent communications skills (both verbal and written)
● Proven ability to multitask, stay organized and work well in a fast paced environment
● Positive and welcoming attitude
● Exceptional organizational and time management skills
What’s in it for you?
1) Be part of the solution: Play a key role in delivering exceptional veterinary care, while also playing part in reshaping the future of the industry for both vets and pets.
2) A fun and distinctive culture: Be part of a culture intently built around offering balance, support and career growth to every team member
3) A new era work environment: Work in a modern, tech-supported clinic that strikes a balance between beautiful aesthetics and thoughtful workflow.
4) Competitive salary and benefits, such as:
Health, dental, vision, and travel insurance coverage for you – and pet insurance for your furry friends!
Paid vacation (because you deserve it!)
24/7 access to, and support from, mental health professionals
Annual massage and physio credits
401K contribution with employer matching
Commuter benefits
Job Type: Full-time
Pay: $16.00 – $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Application Question(s):
Please visit our website at www.royalvet.com and tell us what about the company and culture makes you want to join?
Communication is critical for this role – please feel free to add examples of how you’ve used strong verbal and written communication in a previous role.
Work Location: In person
Title: Veterinary Assistant/Customer Service Representative
Company: Royal Vet
Location: Miami, FL
