Overview

Ultravet Mobile Coordinator Jobs in Bohemia, NY at Atlantic Coast Veterinary Specialists

Ultravet Mobile Coordinator

Reports to: Hospital Administrator

Department: Administrative

Job Summary: The Ultravet Mobile Coordinator plays a vital role in ensuring the efficient and effective operation of the Ultravet Mobile (UVM) service. This position is responsible for scheduling, overseeing the scheduling, invoicing, payment processing, statements, and communication functions related to the UVM service, as well as managing the logistics of sonographer appointments and ultrasound equipment. The Coordinator will also maintain detailed financial and statistical records and will act as the primary point of contact for issues and concerns related to the UVM service.

Knowledge, Skills, Talents & Abilities:

Strong time management and organizational skills
Meticulous attention to detail
Professional demeanor and appearance
Respect for clients and ability to build strong relationships
Ability to thrive in a fast-paced, dynamic environment
Capacity to handle multiple tasks simultaneously
Self-motivated and goal-oriented
Friendly, positive, and approachable attitude
Excellent communication and customer service skills
Strong team-oriented approach
Proactive problem-solving abilities

Duties and Responsibilities:

Resolve day-to-day issues that arise with UVM including issues related to scheduling of the sonographers
Processing UVM payments monthly
Collecting UVM payments monthly
Input sonographer invoices daily and ensure they are processed accurately
Sending out statements to clients monthly
Equipment malfunctions
Maintaining statistical and financial records
Input the sonographers geographic location/schedules into practice management software
Communicate operational issues and escalate concerns to the Hospital Administrator and Medical Director, as needed
Post payments to the practice management system as they are collected
Notify doctors of incoming scans to ensure timely reading and review
Distribute scan results via email and fax to clients after readings are completed
Make UVM appointments and coordinate with the corresponding sonographers schedules
Handle miscellaneous correspondence in a professional manner
Ensure that qualified personnel are selected for the Ultravet Mobile Sonographer position, and that effective orientation and training programs are in place
Ensure that all ultrasound machine service agreements are in place and that all equipment is properly maintained, including Jetpacks and laptops
Make financial decisions that are responsible, accountable, justifiable in accordance with the organizations policies and procedures
Perform other duties and tasks as directed by the Hospital Administrator, Medical Director or other management staff

Education, Experience & Qualifications:

High school diploma or equivalent
Customer service experience
3-5 years managerial/supervisory of staff preferred

Computer skills:

Microsoft Word
Excel

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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Title: Ultravet Mobile Coordinator

Company: Atlantic Coast Veterinary Specialists

Location: Bohemia, NY

 

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