Overview
Team Leader Jobs in Richmond, VA at CVCA Cardiac Care for Pets
About This Location
CVCA Cardiac Care for Pets is the leading provider for veterinary cardiac care across the nation, and we are growing!
Educational Assistance available for tuition and expenses incurred by veterinary assistants pursuing a credentialed veterinary technician degree through an AVMA-CVTEA accredited veterinary technician program.
CVCA Cardiac Care for Pets Veterinary Assistant positions are ideal if…
… you want to join a growing company with expanding professional opportunities,
… you want to be part of an organization with many happy employees, as evidenced by our 80% retention rate (double the national average in the veterinary industry),
… you care about delivering exceptional customer service to pet families (99% of our clients would recommend us to a friend or family member),
… you want to work alongside the top nation’s leading cardiologists using state-of-the-art echocardiogram equipment,
… you want to earn a very competitive compensation package, with a clear quality of life balance.
If this sounds like a good fit for you, now is the time to consider CVCA as your new professional home. We are seeking professional, positive, high-energy, pet-loving teammates to join our team. Check us out at www.cvcavets.com.
Overview
Hospital Managers play an integral role in ensuring optimum patient care and support of cardiology via the organization of daily operations, problem-solving, and leading their team at the assigned location. They organize and implement practices in the assigned location, to achieve the goals and desires of the owners and CEO, and manage business activities of the company by promoting and instilling CVCA values, leading, and maintaining a “Will Do” attitude.
Essential Job Functions/Responsibilities
Perform general Veterinary Technician/Veterinary Assistant duties
Instill CVCA values
Maintain a positive working relationship with all CVCA offices to achieve company goals
Keep lines of communication open
Manage/oversee day to day operations at assigned office (inventory, IT issues, etc.)
Inventory
IT issues and troubleshooting
Client management
Team supervision
Assure office is running efficiently
Strong understanding and oversight of surgical responsibilities in assigned locations
Understanding and following OSHA safety protocols, and staff training
Oversight Technician/Assistant work schedule
Assist with schedule when short staffed or someone is sick
Delegate and help maximize employee potential
Show flexibility in scheduling
Assist in assessing the need for coverage when someone is out and make operational adjustments as necessary (asking staff in another location to help with phones or messages, etc.)
Be part of the interviewing process
Evaluate, discuss and document performance reviews with direct reports on an annual basis.
Provide support with quarterly meetings, documenting individual development toward goals and improved performance
Assist with development of performance improvement plans, implementation and follow through
Serve as Location Trainer or oversee assigned location trainer
Provide a welcoming environment for new employees
Assist in identifying possible avenues for advertising/promoting CVCA
Assist with marketing events and recruit staff to help with events
Performs other duties as assigned
Some tasks may be added or removed from this list as deemed necessary for the safety and well-being of our patients
Responsibilities / Qualifications
Education/Experience/Requirements
High school diploma or equivalent
Veterinary Technician Certification (LVT/RVT/CVT), desirable but not required
Minimum 3-5 years of experience as a veterinary technician/ assistant, desirable but not required
1 year employment with CVCA or 1-year previous supervisory experience.
Computer knowledge required. Comfortable with MS Word, MS Excel, Paint, photos, Google drive/sheets/docs, PDF/CutePDF, keyboarding, instant messaging, and email
Skills and Abilities
Experience with basic office functions in a busy practice environment
Accurately add, subtract, multiply, and divide, and compute rate, ratio, and percent.
Detail oriented
Organized, with an ability to appropriately prioritize tasks
Ability to maintain a high level of confidentiality
Have excellent communication skills
Ability to negotiate and problem solve through challenging conversations
Ability to handle high call volume
Adaptable to constant changes in work environment
Can stay calm and efficient during a medical crisis
Genuinely enjoys working with people and animals and is able to deal with animals even when they are stressed, ill or in pain
Be flexible in attitude and work habits.
Is experienced in the teamwork approach and works well with all levels of hospital team members
Ability to self-direct and work independently
Flexibility with work hours and able to work additional hours when necessary
Physical Effort: Work requires lifting and carrying animals up to 40 pounds (will be assisted by other staff members in lifting animals over 40 lbs). Bending, stooping, crouching, kneeling, walking/standing for extended periods of time; frequently works in a bent position.
Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases
Benefits
Pay range of $55,000.00 – $65,000.00/year based on experience
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401K)
Life Insurance (Basic, Voluntary, & AD&D)
Short Term Disability
Paid Time Off
Educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
Teledoc
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth.
Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people.
#FeaturedSpecialtyRole
Title: Team Leader
Company: CVCA Cardiac Care for Pets
Location: Richmond, VA
