Overview
Spa Manager Jobs in Zanzibar City, Zanzibar Urban/West, Tanzania at Healing Earth Global
Title: Spa Manager
Company: Healing Earth Global
Location: Zanzibar City, Zanzibar Urban/West, Tanzania
Spa Manager: Healing Earth Spa at a Luxury 5-Star Resort | East Africa
Immediate Start | Full-Time Position
We are seeking an exceptional, internationally qualified Spa Manager to join the team at a Healing Earth Spa at a prestigious luxury property in Zanzibar. This is an exciting opportunity for a dynamic, experienced individual with a proven track record in high-end spa management to contribute to the continued success of a world-class wellness operation.
Key Responsibilities:
The successful candidate will be responsible for the holistic operation of the spa, including guest experience, team leadership, service excellence, and financial performance. Key duties include:
- Overseeing day-to-day spa operations with a high degree of autonomy and professionalism.
- Managing and leading a team of spa therapists, ensuring consistent delivery of five-star service.
- Reporting directly to the Head Office, providing operational updates, financial reports, and performance feedback.
- Setting, monitoring, and achieving performance and revenue targets, with an emphasis on profitability and service quality.
- Daily financial and operational reporting, ensuring accuracy and timely submission.
- Creating innovative spa treatments, protocols, and wellness packages in line with market trends and guest preferences.
- Collaborating closely with resort and hotel management to ensure seamless guest experiences and integration of spa services.
- Engaging with high-profile guests and ensuring VIP treatment standards are met or exceeded.
- Supporting spa marketing efforts both internally and externally, including promotions, guest communications, and partnerships.
Qualifications and Education:
Applicants must hold internationally recognized spa and beauty therapy certifications, including:
- Diploma in International Beauty Therapy – ITEC / CIDESCO / SAAHSP.
- Level 3 NVQ Diploma in Beauty / Body Therapy or equivalent.
- Accredited Massage Therapy Diploma (essential).
- Basic Hairdressing Qualification would be advantageous.
Experience Requirements:
- Minimum of five (5) years’ experience in a Spa Manager role within a luxury 5-star hospitality environment.
- Proven background in delivering premium guest experiences and wellness services in high-end resort settings.
- Strong track record of leading and motivating teams, achieving KPIs, and improving operational efficiencies.
Key Skills and Competencies:
- Exceptional hands-on therapy, treatment, and product knowledge.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Familiarity with spa-specific booking and reporting software systems.
- Confident and professional communication skills in English (both written and verbal).
- Self-sufficient, proactive, and highly motivated with the ability to thrive in a remote location.
Remuneration and Benefits:
We offer a competitive remuneration package aligned with industry standards, including:
- Fully covered international flights and transport logistics to Zanzibar.
- Accommodation provided on-site.
- Probation period of 3 months but must have the ability to stay long term as this Spa Manager (full-time employment for at least 2 years).
- Immersive and supportive work environment within one of East Africa’s leading luxury resorts.
Application Instructions:
If you meet the above criteria and are ready to make an immediate impact in a prestigious spa environment, we would love to hear from you.
To Apply:
Please send your CV, a motivational cover letter, and at least three contactable references to:
[email protected] / [email protected]
