Overview
Risk Manager Jobs in Gaborone, Botswana at Massmart
Title: Risk Manager
Company: Massmart
Location: Gaborone, Botswana
Summary:
Loss Prevention and health and safety compliance. A risk manager’s job is inspired by “prevention is better than cure.” It’s all about avoiding threats and mitigating the effects of those which are essentially unavoidable
FUNCTIONS / RESPONSIBILITIES:
Business Compliance
- Implement and maintain systems to ensure that HR Administration is effectively implemented in the store
- Provide a methodology to identify and analyse the financial impact of loss to the organisation, employees, the public and the environment.
- Examine the use of realistic and – cost effective opportunities to balance retention programs with commercial insurance.
- Prepare risk management and insurance budgets and allocate claim costs and premiums to departments and division.
- Provide for the establishment and maintenance of records including insurance policies, claim and loss experience.
- Assist in the review of major contracts, proposed facilities, and new program activities for loss and insurance implications.
- Stock loss and shrinkage.
- Security.
Procedures and Legislative requirements
- Ensure 100% compliance with company policies and procedures.
- Ensure that store is compliant with legislative requirements
- Conduct on going coaching and implementation of corrective measures related to risk with relevant managers
- Report on discrepancies, investigate and provide recommendations for corrective action
- Identifying the necessary legislative training required by stores and notifying HR and L&D to action.
- To establish Risk Management policies and procedures.
Conduct Investigations
- Follow internal procedures and legal steps in investigating criminal activities in the store
- Compile investigation reports and report on related trends in the business
- Effectively utilize tools including but not limited to polygraph, interviews in resolving a case
- Ensure timeous follow-up and closure of cases
- Regular liaison with the Masscash Risk Management team and store operations team and Legal Team on cases
Risk Assessments
- Conduct quarterly risk assessments in all stores/warehouses to identify potential exposure areas and implement corrective measures
- Provide recommendations in preventing loss associated with criminal activity both internal focus [including but not limited to cash handling theft, stock rollovers, inventory control, facilities and equipment damage, security access violations, fraud]. As well as an external focus [including but not limited to shoplifting, vandalism, counterfeiting, robbery and store safety] in liaison with the Loss Prevention Manager.
- Analyze and assist in actioning recommendations of the risk audit results ensure that staff is performance managed, appraised and developed
Policies and Procedures
- Policies & Procedures
- Follow all relevant operational procedures and instructions so that work is carried out in a controlled and consistent manner.
- Audit of compliance to operational procedures and instructions.
Requirements:
- BGCSE, Relevant tertiary education in Administration, Finance and or related field
- Sound knowledge of Policies and Procedures related to Risk and Administration
- Knowledge and understanding of legal requirements would be advantageous
- experience in store core operations, in a similar environment or a related role
- 2 years FMCG/retail experience – preferably
- 1-2 Years management experience
- Advanced Microsoft Office skills – advanced Excel is essential
- Valid Driver’s license
- Ability to Work Without Supervision
Competencies and Skills
- Excellent communication skills
- Analytical ability
- Ability to work under pressure and be deadline focused.
- Good interpersonal skills
- Must show willingness to learn and work in a Team environment.
- Excellent attention to detail & planning and organizing skills
- Excellent verbal and written communication
- Hard working, reliable and responsible
- Manage time effectively to meet deadlines
- Ability to coach and explain work related matters to coworkers
- Work well with others under busy or stressful situations
- Adapt well to change
- Well organized and systematic
“Employment Equity Policy Requirements may be applicable”
At Massmart, we are committed to fostering a workplace culture where everyone feels valued, respected, and a true sense of belonging. We believe that every employee deserves a safe environment—free from discrimination, harassment, and inappropriate behaviour—where they can thrive and perform at their best.
Our policies promote equal opportunity and a culture of accountability. If you ever feel unsafe or witness behaviours that do not align with Massmart’s values, we encourage you to speak up.
Email: [email protected]
Phone: 0800 20 32 46
Your voice matters, and we are here to support you
*Note: Applications will be reviewed promptly. If you do not receive a response within 14 days, consider your application unsuccessful.*
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