Overview
Recreation Attendant/Park Monitor Jobs in Mansfield, Connecticut, USA at Venturepark
Position: Recreation Attendant (Park Monitor)
Park Monitors are the eyes and ears of The Adventure Park r primary responsibility is to ensure the safety and well-being of Park guests, as well as providing support, assistance, and guidance where needed, to create an enjoyable and memorable experience for all guests.
Park Monitor responsibilities include coaching and supervising guests; executing operational tasks for the park; performing daily inspections of aerial trails, equipment, and the grounds; and facilitatingproblem-solvingas unique andchallengingsituations arise. This position is supervised by the Park Operations Assistant Manager and Park Manager.
About Us
The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence, and build connections with each other, the outdoors, and our team. Learn more by visiting our website at
Become a leader on our team where we promote a continuouslearning environmentandcareer developmentopportunities. Benefits includecompetitive pay,paid training, complimentary climbing and other Park activities, a flexible schedule, and more.
Responsibilities
Complete opening and closing park procedures, including, but not limited to:
Check-in and retail facilities; completion and recording of daily inspections of courses, gear and grounds; and reservation management.
Monitor climbers and axe throwers; coaching and providing feedback as necessary. This includes training and leading guests to complete check-in, briefing, harnessing, aerial trails, axe throwing, and special events.
Actively engage with guests to provide high quality, memorable outdoor experiences. Provide excellent customer service in response to identified and expressedguest needs.
Acts as the first level of response for customer complaints, course assists, and emergency situations, informing and involving the supervisor and management teams as needed. Complete necessary supporting paperwork in a timely manner.
Assist with park maintenance, groundskeeping, retail sales, and marketing as needed.
Follow and enforce Outdoor Venture Group’s policies and procedures, including those related to medical and disciplinary situations, facility and equipment use, and emergencies. Ideal candidate models desired guest behaviors.
Communicate personal, staff, guest, course, and supply needs to the management team in a timely manner, in addition to regular operational updates.
Other duties as assigned.
Qualifications
The Adventure Park operates in a natural outdoor environment. You must be comfortable working at height in all seasonal weather conditions as required.
Candidates must be at least 18 years old, able to lift 50 lbs.
Climbing experience is preferred, but not required.
Previous experience providing highquality customer serviceis preferred.
Experience working with large groups in a professional setting is preferred.
Additional experience in adventure tourism is preferred.
Schedule
This is an hourly position, 20-40 hours per week. Available positions can be seasonal, part time, or full time depending on operational needs and candidate availability.
High preference is given to candidates that are able to commit to the full operating season, running from March 28 – December 1st, 2025. Candidates that are available for the full season …
Title: Recreation Attendant/Park Monitor
Company: Venturepark
Location: Mansfield, Connecticut, USA
Category: Outdoor/Nature/Animal Care, Sports/Fitness/Wellness
