Overview
Receptionist / Patient Investigation Report Delivery Jobs in Dhaka, Dhaka, Bangladesh at nextjobz
Title: Receptionist / Patient Investigation Report Delivery
Company: nextjobz
Location: Dhaka, Dhaka, Bangladesh
Company Name: Al-Sunnah General Hospital Limited
Location: Dhaka (Mohakhali)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202661685
Reception & Patient Service
- Welcome patients and attendants politely and professionally.
- Provide information regarding hospital services, doctors, departments, consultation schedules, and diagnostic services.
- Handle patient inquiries in person and over the telephone.
- Guide patients to the appropriate department, doctor, diagnostic unit, or billing counter.
- Maintain a professional and friendly reception environment.
Investigation Report Delivery
- Receive and verify completed laboratory and diagnostic investigation reports.
- Ensure reports are properly matched with the correct patient ID, name, and investigation details.
- Deliver printed reports to patients or authorized attendants after proper verification.
- Inform patients when reports are ready for collection.
- Coordinate with the Laboratory, Radiology, and other diagnostic departments regarding pending reports.
- Maintain proper records of report delivery and collection.
- Immediately report any discrepancy, missing report, or incorrect patient information to the concerned supervisor.
Patient Record & Documentation
- Maintain patient and report-related records accurately.
- Ensure confidentiality of all patient information and investigation reports.
- Handle documents carefully and prevent unauthorized access or disclosure.
- Support data entry and updating of patient information when required.
Communication & Coordination
- Coordinate effectively with doctors, nurses, laboratory staff, radiology staff, billing, and other departments.
- Handle patient complaints politely and refer complex issues to the appropriate authority.
- Communicate report-related information clearly without interpreting or explaining medical findings.
Other Duties
- Maintain cleanliness and professional appearance of the reception/report delivery area.
- Follow hospital rules, policies, SOPs, and infection-control requirements.
- Perform other duties assigned by the supervisor or hospital management.
Requirements
- Experience: 2-3 years
- Education: bachelor of business administration (bba)
- Skills: receptionist duties, reception duties, front desk operations, front desk operations, guest services, guest services, patient records management, patient care, quality patient care, office procedures
Last Date of Application: 15 September 2026
