Overview
Receptionist Jobs in Wesley Chapel, NC at Carolina Pets Animal Hospital
Experienced receptionist to join our fabulous team in a brand new facility in Wesley Chapel, NC. State of the art medicine with intimate, family atmosphere. Emphasis on patient care, client education, innovative thinking and team approach. Fun, friendly, and energetic team. Candidate must possess warm, friendly, and professional demeanor with the ability to multi-task and keep up in this busy hospital. This is not an entry level position and candidate must have a minimum of one year experience as a receptionist. Experience in an animal hospital is a plus. Salary and benefits package commensurate with experience and full or part time status.
Position Summary: Primarily responsible for providing effective assistance to veterinarians in all aspects of patient care and client service by utilizing excellent, in-depth knowledge of animal medical care and company products and servicesQualifications Required: High School diploma or its equivalentOne year proficiency in customer service
Essential Functions and Responsibilities: Welcoming clients and patients to the practice and providing for their comfort while they are in the practice. This includes greeting clients warmly, using their name and the pet’s name, and showing them to a clean exam roomObtaining historical information and medical background of patients from clients and entering information into medical records thoroughlyEffectively communicating services and products offered and recommended by the veterinarians Cleaning up and Disposing of animal eliminations and animal remainsExtensive cleaning of hospital and equipment demonstrating appropriate disinfecting techniquesAnswering telephones, scheduling appointments, performing phone triage of emergenciesHandling emergency situations, remaining calm while showing empathy and compassion.Checking out clients, reviewing details of invoices with clients and obtaining paymentInputting services provided and products obtained into invoices, ensuring invoice accuracy for all patients.Effectively communicating details and collect necessary information for wellness plans Educating clients on responsible pet care.Performing end of day transactionsAppointment reminder calls, filing, faxing, receiving and sending packages, cleaning and maintenance of reception area, as well as ordering of office suppliesAppropriately filling prescriptions and over the counter medicationsPerforming general hospital maintenance as requestedFollowing established security protocols, including locking and unlocking of doors and setting the alarm to ensure the safety and security of patients, team members, and the facility Computer proficiency with Microsoft word and excel Properly handling and storing samplesPerforming other related duties as assigned
Success Factors/Job CompetenciesStrong Team PlayerTime Management- the ability to organize and manage multiple prioritiesCustomer Satisfaction FocusExcellent interpersonal and communication skillsCompassionate care of patients
Job Types: Full-time, Part-time
Pay: $12.00 – $18.00 per hour
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
4 hour shift
8 hour shift
Day shift
Evening shift
Monday to Friday
No weekends
Work Location: In person
Title: Receptionist
Company: Carolina Pets Animal Hospital
Location: Wesley Chapel, NC
Category:
