Overview
Receptionist Jobs in Roselle, IL at Yuppie Puppie
Full Job Description
About Us:
At Yuppie Puppie Grooming and Playcare, we provide top-quality grooming, daycare, boarding, and training services in a fun, safe, and professional environment. Our team is dedicated to making every pet feel at home and every client feel confident in our care. We are looking for an experienced, friendly, and highly organized Receptionist to be the face of our front desk and ensure a seamless experience for pets and their people.
Position Overview:
The Front Desk Receptionist is a key member of the Yuppie Puppie team, responsible for managing all front-of-house operations. This role requires excellent customer service skills, the ability to multitask, and a genuine love for animals. Prior experience in a pet care, veterinary, grooming, or similar customer-facing role is required. Weekend availability is a must.
Key Responsibilities:
Greet clients and pets warmly upon arrival and provide a welcoming atmosphere
Answer phones and emails; provide accurate information about our services
Schedule and manage appointments for grooming, daycare, boarding, and training
Process check-ins and check-outs, including handling payments and reviewing care instructions
Maintain client and pet records, including vaccination documentation
Communicate clearly with the grooming, daycare, training, and boarding teams
Ensure the lobby is clean, safe, and organized at all times
Monitor pet behavior while in the reception area and alert staff to any concerns
Support occasional retail sales of pet products and services
Requirements:
Minimum 1 year of receptionist, customer service, or front desk experience in a pet care, grooming, veterinary, or similar environment
Must be available to work weekends and some holidays
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Comfortable handling dogs of all sizes and temperaments
Proficient with computers; experience using booking/scheduling software a plus
Positive attitude, team player, and dependable work ethic
Benefits:
Competitive hourly pay
Employee discounts on grooming, daycare, boarding, and training services
Friendly, team-oriented work environment
Opportunities for growth and advancement
Join the Yuppie Puppie Team!
If you’re an experienced receptionist who loves animals and thrives in a fast-paced, client-focused setting, we’d love to hear from you. Apply today and help us deliver exceptional care for pets and peace of mind for their owners.
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
Employee discount
Flexible schedule
Schedule:
4 hour shift
8 hour shift
Day shift
Monday to Friday
Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Title: Receptionist
Company: Yuppie Puppie
Location: Roselle, IL
Category: