Protection And Control Coordinator

Overview

Protection And Control Coordinator Jobs in Liberia at Gurus Human Resource Consulting Group

Title: Protection And Control Coordinator

Company: Gurus Human Resource Consulting Group

Location: Liberia

Job Summary

The Protection Systems and Control Room Coordinator is responsible for managing Mantrac Liberia’s control-room operations and electronic protection systems. The role requires practical experience in fire alarm systems, CCTV, biometric scanners, electronic access control, intrusion detection, alarm response, incident reporting, and security-guard supervision

Main Responsibilities

1. Control Room Operations

• Manage daily control-room operations and monitor all electronic security systems.
• Maintain accurate occurrence logs and ensure proper handover of incidents, system faults, and outstanding actions.
• Immediately escalate critical alarms, emergencies, suspicious activities, and system failures.

2. Fire Alarm System Management

• Monitor fire alarm panels and respond to fire, smoke, heat, and system-fault alerts.
• Conduct routine system checks and coordinate testing and maintenance with relevant service providers.
• Maintain fire alarm testing, activation, fault, and maintenance records.
• Support fire drills, emergency evacuations, and response planning.

3. CCTV Management

• Monitor live and recorded CCTV footage to identify suspicious activities, theft, safety violations, and unauthorized access.
• Retrieve and preserve CCTV footage for authorized investigations.
• Conduct routine camera checks and report defective cameras, blind spots, recording failures, and connectivity problems.
• Protect the confidentiality and integrity of CCTV footage.

4. Biometric Scanner Management

• Enroll, update, suspend, and deactivate authorized users on biometric systems.
• Monitor biometric access and attendance records and report irregularities.
• Troubleshoot basic system faults and escalate technical problems.
• Ensure former employees and expired contractors are removed promptly.

5. Access Control Management

• Administer access rights for employees, contractors, visitors, and service providers based on approved authorization.
• Monitor forced-door alarms, doors held open, repeated access denials, and unauthorized access attempts.
• Maintain accurate records of access approvals, changes, suspensions, and deactivations.
• Conduct periodic reviews of access rights.

6. Intrusion Detection and Alarm Response

• Monitor intrusion alarms, motion detectors, panic alarms, door contacts, and perimeter sensors.
• Respond immediately to alarm activations and coordinate verification and escalation.
• Investigate recurring or false alarms and recommend corrective actions.
• Maintain accurate alarm-response and resolution records.

7. Security Systems Maintenance

• Conduct routine operational checks of all protection systems.
• Maintain an updated security equipment and system-fault register.
• Follow up with IT, technicians, vendors, and service providers until reported faults are resolved.
• Monitor security-system installations, upgrades, testing, and commissioning.

8. Security Guard Supervision

• Supervise contracted security guards and ensure all assigned posts are adequately covered.
• Monitor guard attendance, deployment, patrols, alertness, and compliance with company procedures.
• Ensure guards understand access-control, alarm-response, and emergency procedures.
• Address performance gaps through the contractor’s representative.

9. Incident and Emergency Management

• Respond promptly to theft, fire alarms, injuries, unauthorized access, security breaches, and other emergencies.
• Conduct preliminary investigations and preserve relevant evidence.
• Prepare accurate incident reports with findings and recommended corrective actions.
• Coordinate with management, emergency services, and external agencies when authorized.

10. Records and Reporting

• Maintain accurate visitor, vehicle, equipment, patrol, alarm, access-control, contractor attendance, and incident records.
• Prepare and submit daily operational reports to the Group Protection Team.
• Prepare periodic reports for management on incidents, system performance, guard operations, and outstanding risks.
• Analyze security data and recommend operational improvements.

11. Security Inspections and Risk Improvement

• Conduct regular security inspections and walk-throughs at Mantrac and Delta locations.
• Identify vulnerabilities, procedural weaknesses, equipment failures, and emerging risks.
• Recommend corrective and preventive measures and follow up on implementation.

12. Policies and Stakeholder Coordination

• Support the development and implementation of security policies, procedures, post instructions, and emergency plans.
• Maintain professional relationships with management, employees, visitors, contractors, service providers, regulatory bodies, and emergency agencies.
• Perform other related duties assigned by management.

Qualifications and Experience

• Bachelor’s degree in Security Management, Information Technology, Electronics, Electrical Engineering, Criminal Justice, Risk Management, or a related field.
• A relevant diploma or technical qualification supported by strong practical experience may also be considered.
• Minimum of three years of experience in control-room operations, electronic security systems, industrial security, banking, telecommunications, mining, or a similar environment.
• Demonstrated practical experience in:
• Fire alarm systems
• CCTV and video-management systems
• Biometric scanners
• Electronic access control systems
• Intrusion detection and alarm systems
• Experience supervising contracted security guards.
• Technical or professional certification in electronic security, fire safety, control-room operations, or security management is an advantage.

Required Knowledge and Skills

• Ability to operate CCTV systems and retrieve recorded footage.
• Knowledge of fire alarm panels, detectors, zones, alarm signals, and system faults.
• Ability to enroll and remove users from biometric and access-control systems.
• Understanding of intrusion alarms, emergency response, incident escalation, and evidence preservation.
• Ability to perform routine system checks and basic troubleshooting.
• Strong report-writing, analytical, and record-management skills.
• Proficiency in Microsoft Word, Excel, Outlook, and other relevant applications.
• Excellent written and spoken English.
• Strong leadership, communication, and interpersonal skills.

Behavioral Competencies

• High level of integrity and confidentiality
• Alertness and attention to detail
• Calm and decisive under pressure
• Strong organizational and follow-up ability
• Professional and respectful workplace conduct
• Coachable, adaptable, and willing to learn
• Good business and organizational awareness
• Ability to supervise security personnel firmly and fairly

Mandatory Recruitment Requirement

Candidates must demonstrate hands-on experience in control-room operations and electronic security systems. General security or guard-supervision experience without practical exposure to fire alarms, CCTV, biometric scanners, access control, and intrusion detection systems will not be sufficient.