Overview
Pet Parent Experience Specialist – Be the Heart of Our Veterinary Team Jobs in Las Vegas, NV at Pet Health
Full Job Description
Are you someone who loves working with people and pets, but is getting burned out by crowded lobbies, walk-ins, and chaotic schedules? Are you seeking a veterinary clinic where your role is valued and your day has structure and purpose?
At Pet Health in Las Vegas and our new sister location, Pet Care, opening in Henderson in August 2025, we do things differently. As privately owned, purpose-driven hospitals, our goal is to deliver high-quality care to pets and an exceptional experience to their families, and you’re an essential part of that.
A Meaningful Role in the Veterinary Experience
At Pet Health and Pet Care, Pet Parent Experience Specialists (PES) are key members of our medical team. You won’t just manage phones or juggle complaints—you’ll help shape every pet parent’s visit:
Welcome each pet parent with empathy and professionalism.
Coordinate 60-minute, appointment-only visits that eliminate overbooking and stress.
Partner with veterinarians and assistants to ensure clear, timely communication.
Share information and educate pet parents with clarity and compassion.
You’ll help create the calm, informed, and personal veterinary experience that our clients—and our team—truly appreciate.
Our Philosophy of Balance
Your time matters, and we believe a predictable, supportive schedule is essential for long-term success.
We are closed on weekends and holidays, giving you protected time off.
Our hours are Monday–Friday, 7:30 AM – 6:00 PM—no late nights or last-minute emergencies.
You’ll enjoy on-time end-of-day finishes and a dedicated lunch break each day.
You deserve to work in a setting that supports your life, not one that takes it over.
Join a Team That Makes a Difference
You’ll be surrounded by professionals who care about medicine, the pet parent experience, and each other. At Pet Health and Pet Care, you’ll find:
A culture of teamwork—every PES is respected as a vital member of the care team.
A practice model built around an efficient and structured patient flow and excellent communication, not chaos.
A Fear Free® environment that makes visits better for pets and their people.
Ongoing training and mentorship—you’ll always be learning and growing.
You won’t be left to “manage the front desk alone”—you’ll have support and the systems in place to do your job well.
Compensation and Benefits
We reward the dedication you bring to our pet parents and our team:
Competitive hourly pay based on experience
Health insurance is available to all employees
Paid vacation with longevity increases
Generous veterinary service discounts
Structured growth and development opportunities
Be Part of Something Bigger
At Pet Health and Pet Care, we’re building something special—a connected group of practices grounded in purpose, not corporate policy. We’re leading the way for what veterinary care can and should be in Las Vegas.
Pet Health has immediate openings in Las Vegas
Pet Care is hiring for late July and August 2025 in Henderson
To learn more about our hospitals, visit:
www.PetHealthHospital.com
www.PetCareHenderson.com
…and check out our 700+ five-star reviews on Yelp.
Job Type: Full-time
Pay: $16.00 – $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
Day shift
Work Location: In person
Title: Pet Parent Experience Specialist – Be the Heart of Our Veterinary Team
Company: Pet Health
Location: Las Vegas, NV
Category:
