Overview
Part Time Assistant Front Desk Receptionist Jobs in West Palm Beach, FL at Very Important Paws
Front Desk Assistant | Very Important Paws (with growth path to managerial roles and additional compensation)
About the Role
Very Important Paws has been the Palm Beaches’ premier dog resort since 2004. We’re hiring two Front Desk Assistants to be the first point of contact for our clients and their dogs — greeting guests, managing check-in/check-out, and helping create the kind of luxury experience our clients expect for their pets.
This is a hands-on, client-facing role in a fast-paced environment. You’ll split your time between the front desk and supervised playtime/activity leadership, so comfort with both administrative work and dogs of all sizes and temperaments is essential.
Core Values
Everything we do is grounded in five principles:
- Be a Team Player
- Do the Right Thing
- Do Unto Others
- Exceed Expectations
- Take Action
What You’ll Do
Front Desk & Client Experience
- Greet clients and their dogs, answer phones professionally, and manage check-in/check-out
- Recommend and upsell add-on services (grooming, enrichment activities, pool premium time) where genuinely useful to the client
- Follow up after visits to ensure client satisfaction
Activities & Supervision
- Plan and lead daytime activities and playgroups
- Supervise dogs during camp/daycare hours with safety as the top priority
Administrative
- Handle filing, invoicing, and record-keeping
- Process payments via POS and credit card terminal
- Support our Instagram and Facebook presence with photo/video content
Facility
- Support general facility cleanliness and assist with hands-on dog care as needed
What We’re Looking For
- Required: Prior animal or veterinary experience (clinic, kennel, grooming, or similar)
- Strong verbal and written communication skills; professional phone etiquette
- Comfortable with basic math, MS Excel/Word, POS systems, and social media platforms
- Able to multitask and stay organized in a fast-paced environment
- Genuine comfort and confidence around dogs of all sizes and personalities
- Available at least 2 weekend days per month
- Able to commute to West Palm Beach, FL 33401 — this is an in-person role
Benefits & Perks
- Paid time off, including for part-time staff
- Employee discounts on pet care services
- Annual and periodic bonuses, plus a birthday treat
- Complimentary lunch/breakfast Mondays and Fridays
- Monthly team activities and ongoing education on dog behavior and health
- Clear path to managerial roles and pay increases for strong performers
- 401(k) with employer match
Job Type: Part-time Shift: Day shift (required) Location: In-person, West Palm Beach, FL 33401
How to Apply
Please include short answers to these two questions with your application:
- Which of our Core Values resonates most with you, and why?
- Describe a time you demonstrated that value in a past role.
We look forward to hearing from you.
Job Type: Part-time
Pay: $15.00 – $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Ability to Commute:
- West Palm Beach, FL 33401 (Required)
Ability to Relocate:
- West Palm Beach, FL 33401: Relocate before starting work (Required)
Work Location: In person
Title: Part Time Assistant Front Desk Receptionist
Company: Very Important Paws
Location: West Palm Beach, FL
Category:
