Overview
Operations Assistant Jobs in Tampa, FL at Air Animal, Inc
Overview
We are seeking a detail-oriented and proactive Operations Assistant to join our team. The ideal candidate will possess an innate curiosity and desire to learn while playing a crucial role in supporting daily logistical operations. This position requires exceptional attention to detail, strong organizational and interpersonal skills, proficiency in Microsoft Office applications, and confident professional communications with Clients, Cargo Partners, peers and resident Veterinary staff.
Responsibilities:
Booking Live Cargo Shipments (Pets): This can be with passenger or air cargo airlines through email, telephone and online portals
Prepare Overseas Documentation: Completion of (International) Health Certifications ready for Veterinary authorization, AirWay Bills, kennel labels, various shipping documents and other detailed instructions for the carrier
Provide Regular Updates to Pet Owners: As instructed by Move Managers, update owners using email, phone, text and/or What’s App to keep the owner at ease with the relocation of their pet
Independently Resolve Issues: Not all relocations go to plan, but all must be successful with a healthy pet arriving for a happy pet owner. You will regularly have to resolve the unexpected changes that impede the “perfect move”.
OTHER DUTIES AS ASSIGNED: As a small company, Air Animal depends on the flexibility of its staff to never say “that’s not my job”. This role (like all Air Animal roles) can and will involve tasks outside your scope of expertise, but you are expected to execute to the best of your ability with the resources you can muster. We are all here to make Air Animal succeed, everything can be anyone’s job.
Qualifications
Proven experience in administrative roles or office management is preferred.
Minimum 1 yr. in office work experience
Ability to communicate effectively with diverse audiences, bi-lingual a plus.
Proficiency in Microsoft Suite of products, general computer literacy with the ability to learn new applications quickly.
Excellent typing skills with a focus on accuracy and speed.
Strong proofreading abilities to ensure high-quality documentation.
Demonstrated adaptability and flexibility while working in a cohesive team environment.
Prior cargo logistics experience a plus
If you are a motivated individual with strong administrative skills, we encourage you to apply for this position. Please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.
www.AirAnimal.com
Job Type: Full-time
Pay: $18.50 – $22.00 per hour
Expected hours: No more than 43 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Are you comfortable with being in close proximity with (restrained) dogs of various breeds, cats and other exotic pets?
Education:
High school or equivalent (Required)
Experience:
In Office: 1 year (Required)
Language:
Spanish (Preferred)
Ability to Commute:
Tampa, FL 33607 (Required)
Work Location: In person
Title: Operations Assistant
Company: Air Animal, Inc
Location: Tampa, FL
