Overview
Mobile Veterinary Operations Supervisor Jobs in Eden Prairie, Minnesota, USA at PetIQ
Our Mobile Veterinary Supervisors are responsible for many aspects of the veterinary clinics they supervise.
This includes recording accurate and detailed pet records and bio notes, collaborating with the field office
leadership
team, reporting incidents and maintaining a great relationship with our retail partners.
PetIQ provides convenient and affordable pet health and
wellness
products and veterinary services to pets and their families through retail and ecommerce channels across the country.
We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.
Job Overview:
Collect payment, dispense and label medication, and reviews discharge paperwork with pet parents
Knowledgeable in safe restraint of pets for
wellness
procedures including vaccines, nail trims and microchipping
Works together with members of the office
leadership
team to coach, mentor, and inspire veterinary clinic assistants
Actively participates in the development of veterinary clinic assistants, monitoring processes, procedures, and pet parent interactions
Maintains a clean and sanitary
work environment
by disinfecting surfaces and equipment between each pet
Responsible for all aspects (outside of medical decisions) of the clinic they supervise, including recording accurate and detailed pet records and bio notes, reporting all incidents to the correct parties, and being timely in submitting any paperwork to their
leadership
team
Shares the responsibility of driving the van to and from clinics responsibly, loading and unloading the vans upon arrival and departure (Community Clinics)
Knowledgeable on our services and products
Proficient in making strong recommendations based on an understanding of canine and feline diseases to every pet every time based on pet’s lifestyle
Promotes a culture of safety in each clinic and lives our values while reinforcing our brand promise with pet parents, partners, and team members
Ability to execute inventory processes, including maintaining accurate product counts, and understanding expiration dates for vaccines, medication, products, and diagnostic supplies
Ability to direct the clinic flow by utilizing
effective communication
, organization, and time management skills
Actively engages in weekly or biweekly 1-on-1s with office
leadership
for continued
leadership development
Provides customer service to pet parents by answering questions and assisting them through the clinic process
Achieves goals as set by their manager including dollars per pet, pets per clinic, preferred product and microchips sold
Establishes and maintains effective relationships with pet parents and partners
Other duties as assigned
Minimum Qualifications:
Must be 18 years of age or older
Valid driver’s license
Must be able to work weekends, varied weekdays and times, occasional overnights
Reliable transportation to and from work
Present professional appearance and positive conduct
Punctuality and dependability are highly valued
Must be able to drive a company vehicle for long hours …
Title: Mobile Veterinary Operations Supervisor
Company: PetIQ
Location: Eden Prairie, Minnesota, USA
Category: Healthcare, Outdoor/Nature/Animal Care
