Overview
Lead Veterinary Customer Service Representative Jobs in Albany, CA at Codornices Veterinary Clinic
Lead Veterinary Customer Service Representative Position Available!
Are you passionate about animals and dedicated to delivering exceptional care to pets and their owners? Codornices Veterinary Clinic is in search of a proactive and compassionate Lead Veterinary Receptionist to join our esteemed team. With a legacy of excellence and a commitment to community service, our clinic stands as a beacon of trust and professionalism in the veterinary industry.
Why Choose Codornices Veterinary Clinic?
– Experienced Team: Our clinic boasts seasoned professionals who have earned the trust of our community through years of dedicated service and expertise in animal care.
– Enhancement Possibilities: As a Lead Veterinary Receptionist, you’ll have the chance to spearhead initiatives aimed at enhancing our services. We’re committed to continuous improvement and seek individuals who are eager to innovate and elevate our standards.
Key Responsibilities:
As the Lead Veterinary Receptionist, you’ll assume a pivotal role in ensuring seamless operations and exceptional client experiences. Your responsibilities will include:
– Supervisory Duties: Oversee front desk employees, providing guidance and support to ensure smooth day-to-day operations.
– Employee Scheduling: Maintain employee schedules, ensuring adequate coverage and efficient workflow.
– Appointment Scheduling: Efficiently manage our appointment calendar, ensuring optimal scheduling and minimal wait times for clients.
– System Maintenance: Take charge of system maintenance tasks to uphold the integrity and functionality of our administrative systems.
– Invoice Management: Ensure accuracy in invoice processing and financial transactions, maintaining transparency and professionalism.
– Vendor Relations: Maintain and submit vendor invoices, as well as update and input purchase orders as needed.
– Protocol Implementation: Play a key role in implementing and overseeing existing and new protocols, ensuring adherence to best practices in patient care.
– Employee Training: Facilitate training sessions with the Practive Manager for front desk staff, equipping them with the skills and knowledge necessary for success.
– Administrative Support: Assist the Practice Manager with administrative duties, contributing to the overall efficiency and effectiveness of clinic operations.
Requirements:
To excel in this role, you should possess:
– Excellent Customer Service: A passion for delivering outstanding customer service and a welcoming demeanor that puts clients and pets at ease.
– Strong Leadership Skills: Ability to lead and motivate a team, fostering a positive work environment and promoting collaboration.
– Effective Communication: Clear and concise communication skills, both verbal and written, to interact effectively with clients and team members.
– Adaptability: Capacity to thrive in a fast-paced environment, managing multiple tasks and priorities with ease and flexibility.
– Attention to Detail is a must: A meticulous approach to record-keeping and administrative tasks, ensuring accuracy and compliance with protocols.
– Veterinary Experience Required: Previous experience in a veterinary setting is essential for this role.
– Leadership Experience: Demonstrated leadership experience in a professional setting.
– Bonus Skills: Familiarity with Evet Pulse is a plus, but not required.
Schedule:
8 hours shifts working Tuesday-Saturday.
Join Our Team:
If you’re passionate about animals and eager to contribute to the team we invite you to apply for the position of Lead Veterinary Receptionist at Codornices Veterinary Clinic.
Please note that while this job description outlines primary duties and requirements, additional responsibilities may apply. We welcome applicants who are dedicated to making a meaningful impact and are excited to join our collaborative team.
Ready to embark on this rewarding journey? We can’t wait to hear from you!
Job Type: Full-time
Pay: $24.00 – $26.00 per hour
Expected hours: 40 per week
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Uniform allowance
Vision insurance
Schedule:
8 hour shift
Ability to Commute:
Albany, CA 94706 (Required)
Ability to Relocate:
Albany, CA 94706: Relocate before starting work (Required)
Work Location: In person
Title: Lead Veterinary Customer Service Representative
Company: Codornices Veterinary Clinic
Location: Albany, CA
