IT, ERP & Business Transformation Lead

Overview

IT, ERP & Business Transformation Lead Jobs in Lahore, Punjab, Pakistan at Sadiq Gelatin Industries Limited

Title: IT, ERP & Business Transformation Lead

Company: Sadiq Gelatin Industries Limited

Location: Lahore, Punjab, Pakistan

Company Description

Sadiq Gelatin Industries Limited (SGIL) is one of Pakistan’s leading manufacturers and exporters of premium halal bovine-hide gelatin for food, pharmaceutical, nutraceutical, confectionery, dairy, beverage, and technical applications worldwide. The company serves customers across Asia, Europe, the Middle East, Africa, and other global markets through rigorously controlled, internationally compliant production processes. SGIL operates with advanced manufacturing technology, modern laboratory facilities, and experienced technical professionals to ensure consistent quality and performance. The organization is deeply committed to innovation, digital transformation, operational excellence, and sustainable manufacturing, while expanding into next-generation collagen solutions to meet growing global demand for functional proteins. SGIL’s mission is to be among the world’s most trusted suppliers of halal gelatin and collagen through quality, integrity, and customer-focused partnerships.

Role Description:

This is a full-time, on-site role based in Lahore for an IT, ERP & Business Transformation Executive. The role is responsible for overseeing and optimizing the company’s IT infrastructure, ERP systems, and digital transformation initiatives to support operational efficiency and data-driven decision-making. Day-to-day tasks include managing and maintaining network and server environments, monitoring system performance, and ensuring data security and business continuity. The Executive will lead ERP configuration and enhancements, coordinate with cross-functional teams to streamline business processes, and support end users with training, troubleshooting, and issue resolution. The role also involves collaborating with stakeholders to identify improvement opportunities, managing IT vendors, enforcing IT policies and compliance, and contributing to long-term technology strategy aligned with SGIL’s growth and sustainability objectives.

Key Responsibilities

• Review the existing SAP Business One implementation and identify gaps, underutilised functionality and improvement opportunities.
• Support configuration, enhancement, integration and optimisation of ERP modules and business processes.
• Coordinate with SAP consultants, implementation partners and technology vendors.
• Map existing business processes and convert operational requirements into effective ERP/system workflows.
• Improve integration between Finance, Procurement, Inventory, Production, Sales and other business functions.
• Reduce unnecessary manual, Excel-based and off-system processes through automation and digitalization.
• Develop and improve management dashboards, KPI reports and automated reporting.
• Strengthen master data management, data accuracy, system controls, approval workflows, and audit trails.
• Support implementation and integration of HRMS and other business applications.
• Manage and maintain IT infrastructure, including networks, servers, systems, connectivity and related technology resources.
• Monitor system performance, backups, data security, and business continuity requirements.
• Support network administration, access management and cybersecurity controls.
• Provide and coordinate end-user support, troubleshooting and issue resolution.
• Conduct ERP/system user training and improve user adoption across departments.
• Develop appropriate IT documentation, policies, procedures and system records.
• Manage IT and ERP vendors, service providers, licenses and support arrangements.
• Support implementation of technology projects within agreed scope and timelines.
• Identify opportunities for process automation, business intelligence, analytics and other digital-transformation initiatives.
• Support Senior Management in developing a practical technology and digital-transformation roadmap aligned with business growth.

Key Performance Areas

• SAP Business One implementation gap closure
• ERP utilization and user adoption
• Reduction in manual/off-system processes
• Process automation
• System availability and reliability
• Data accuracy and integrity
• Reporting and dashboard improvement
• IT and ERP issue-resolution time
• User-access and system-control compliance
• Backup and business-continuity readiness
• Cybersecurity and IT-control improvement
• Digital-transformation project completion

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Information Systems, Engineering or related discipline.
• Relevant certifications such as SAP Business One, ERP-specific, CCNA, Microsoft, ITIL, Business Intelligence or Project Management will be an advantage.

Experience

• Preferably 3+ years of relevant experience in ERP, IT systems, business applications or digital transformation.
• Practical experience in ERP implementation, configuration, optimisation or upgrades.
• SAP Business One experience strongly preferred.
• Experience with IT infrastructure, networking, system administration and information security.
• Manufacturing or industrial experience strongly preferred; food, pharmaceutical, chemical or related process industries will be an advantage.
• Experience in business-process mapping, system integration, reporting and automation preferred.
• Experience coordinating ERP/IT vendors and supporting end users will be an advantage.

Required Skills

SAP Business One / ERP | IT Systems | Network Administration | Network Security | Business Process Analysis | Digital Transformation | Workflow Automation | Business Intelligence & Dashboards | Data Management | System Controls | Troubleshooting | End-User Support | Vendor Coordination | Documentation | Project Management

Ideal Candidate

SGIL is looking for a hands-on technology and ERP professional, rather than someone focused only on routine IT support.

The ideal candidate should be equally comfortable solving an IT/system issue, working with SAP consultants, understanding a factory business process, training users, analysing data and converting manual processes into controlled digital workflows.

The candidate should have strong problem-solving ability, ownership, documentation discipline and the ability to communicate effectively with both technical and non-technical teams.

Career Opportunity

The position provides significant exposure across the organisation and offers the opportunity to take broader responsibility for ERP, IT systems, analytics and digital/business transformation as SGIL continues to grow and digitalise its operations.

I prefer this over ERP & Digital Transformation Lead for your current recruitment strategy. The “Executive” title controls the seniority signal, while “IT, ERP & Business Transformation” accurately communicates that this is much broader than an IT support job.