Overview
Issue Resolution Officer Jobs in Mandi Bahauddin, Punjab, Pakistan at PostEx
Title: Issue Resolution Officer
Company: PostEx
Location: Mandi Bahauddin, Punjab, Pakistan
We’re Hiring – Issue Resolution Officer
📍 Location: Mandi Bahauddin
📁 Department: Issue Resolution
🏢 Company: PostExWe are lo
oking for
a proactive and detail-oriented Issue Resolution Officer to join our team. The ideal candidate must have strong problem-solving, backend coordination, and time management skills within a logistics/courier environment.Job Locat
ion:Currently
, we are looking for a potential candidate at our branch in: Mandi Bah
auddinKe
- y Respo
- nsibilit
ies: Resolve
- and close Customer Support Tickets within SLA and handpick shipments to fulfill Consignee Requests. Actively
- communicate across different departments to effectively resolve tickets. Efficient
- ly handle and manage walk-in complaints at the branch. Manage a
- nd respond to internal and external emails in a highly professional manner.
Require
m
ents: Intermedi
- ate degree (Minimum). Strong kn
- owledge of logistics SOPs, SLAs, and KPIs. Growth mi
- ndset with hands-on experience in MS Excel. Exception
- al time management skills (Top Priority). Excellent
- verbal and written communication abilities.
📩 Interested?Send your CV to +9
23328111622 or [email protected]
