Overview
Hospital Operations Manager – Kane County Jobs in Illinois, United States at National Veterinary Associates
Title: Hospital Operations Manager – Kane County
Company: National Veterinary Associates
Location: Illinois, United States
National Veterinary Associates is currently looking for experienced, full-time Hospital Operations Managers in Kane County to join our team of skilled and compassionate animal lovers in providing exceptional veterinary care and customer service to our clients and their animal family members!
These roles demand a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and referring veterinarians.
The successful candidate will have experience in Human Resources, Personnel Management, Marketing, and Business Development. Additionally, strong financial and operational acumen will be required and utilized daily.
For more information about NVA, please visit: https://www.nva.com/
The Opportunity
As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.
Responsibilities
Complete ownership of P&L, accountable for the hospital’s performance
Collaborate with regional leadership to identify trends and forecast the hospital’s needs
Manage accounts receivable
Oversee hospital inventory and control facility and administrative costs
Manage payroll for hospital staff
Develop the hospital schedule and manage labor costs
Champion change and identify, document, share, and promote best practices
Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
Implement new technologies and initiatives to improve operational efficiency
Establish and drive the culture of the hospital
Track and maintain current licensures for all DVMs
Provide feedback and handle challenging conversations
Demonstrate and reinforce the highest level of client service
Qualifications
A bachelor’s degree in business or a related field is preferred
3-5 years of experience in a managerial role, including customer service experience
Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
Benefits
75,000-85,000 anticipated base salary, DOE
Annual Bonus Opportunity
Health Insurance Benefits
Free Mental Health Benefit Options
401k with Match
Competitive PTO Plan
Continuing Education Stipends
Fair Work-Life Balance
