Overview
Hospital Operations Manager Jobs in Clarksville, TN at National Veterinary Associates
Title: Hospital Operations Manager
Company: National Veterinary Associates
Location: Clarksville, TN
Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? Southside Veterinary Clinic is actively seeking a results-driven Hospital Operations Manager to lead our expanding team! If this sounds like you and you have a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you!
For more details, please visit our website at: https://www.southsidevetclarksville.com/
The Opportunity
As a Hospital Operations Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.
Responsibilities
Complete ownership of P&L, accountable for the hospital’s performance
Collaborate with regional leadership to identify trends and forecast the hospital’s needs
Manage accounts receivable
Oversee hospital inventory and control facility and administrative costs
Manage payroll for hospital staff
Develop the hospital schedule and manage labor costs
Champion change and identify, document, share, and promote best practices
Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
Implement new technologies and initiatives to improve operational efficiency
Establish and drive the culture of the hospital
Track and maintain current licensures for all DVMs
Provide feedback and handle challenging conversations
Demonstrate and reinforce the highest level of client service
Qualifications
A bachelor’s degree in business or a related field is preferred
3-5 years of experience in a managerial role, including customer service experience
Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
Benefits
Annual Base Salary
Discretionary Bonus Opportunity
Health Insurance Benefits
Free Mental Health Benefit Options
401k with Match
Competitive PTO Plan
Fair Work-Life Balance
Address: 2330 State Hwy 48, Clarksville, TN 37040