Overview

Hospital Operations Manager Jobs in Alexandria, VA at National Veterinary Associates

Title: Hospital Operations Manager

Company: National Veterinary Associates

Location: Alexandria, VA

Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? Belle Haven Animal Medical Center is actively seeking a results-driven Manager to lead our team!

For more details, please visit our website at: https://www.bhamc.com/

The Opportunity

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, 5-day/week on-site attendance is a requirement for this position.

Responsibilities

Complete ownership of P&L, accountable for the hospital’s performance

Collaborate with regional leadership to identify trends and forecast the hospital’s needs

Establish and drive the culture of the hospital

Manage accounts receivable

Oversee hospital inventory and control facility and administrative costs

Manage payroll for hospital staff

Develop the hospital schedule and manage labor costs

Champion change and identify, document, share, and promote best practices

Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks

Implement new technologies and initiatives to improve operational efficiency

Track and maintain current licensures for all DVMs

Provide feedback and handle challenging conversations

Demonstrate and reinforce the highest level of client service

Qualifications

A bachelor’s degree in business or a related field is preferred

At least 3-5 years of experience in a managerial role, including customer service experience

Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits

Competitive Base Salary

Generous Annual Bonus Opportunity tied to hospital performance

Health Insurance Benefits

Free Mental Health Benefit Options

401k with Match

Competitive PTO Plan

Continuing Education Stipends

Fair Work-Life Balance

Address: 1221 Belle Haven Rd, Alexandria, VA 22307

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