Overview
Hospital Operations Manager Jobs in Charlotte, NC at GoodVets
Who We Are:
GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today’s pet parents.
The Opportunity:
As a Hospital Operations Manager, you’ll be the strategic and operational backbone of your hospital, working alongside a Partner Veterinarian to lead a high-performing team and drive hospital success. You’ll own key financial and performance metrics, champion day-to-day excellence, and foster a culture where people and pets thrive. This is more than a management role—it’s a career path with real growth potential, meaningful impact, and the chance to shape the future of veterinary care.
What You’ll Do:
Drive hospital performance by managing key financial metrics, including revenue growth, expenses, and profitability through P&L ownership
Oversee daily operations, including appointment flow, staffing schedules, inventory control, and hospital protocols to ensure seamless clinical and client experiences
Lead and develop your team by recruiting, training, coaching, and mentoring veterinary support staff, ensuring high engagement and performance
Implement and uphold standards by enforcing SOPs, maintaining a safe and efficient work environment, and ensuring compliance with veterinary regulations
Foster a positive culture by modeling and reinforcing our core values, recognizing high performance, and addressing challenges proactively
Collaborate cross-functionally with the Partner Veterinarian and corporate teams to ensure alignment on goals, strategy, and service standards
Our Hospital Managers Have:
Strong veterinary technician background (surgery required), LVT/RVT preferred
1-3 + years of veterinary leadership experience, ideally in a multi-doctor hospital setting
Strong command of financial operations, including experience managing budgets, KPIs, inventory, and analyzing P&L statements
Proven ability to hire, coach, and retain veterinary support staff, with a strong focus on team development and accountability
Excellent communication and interpersonal skills, with the ability to influence and build trust across teams
Tech-savvy mindset, with proficiency in Practice Management Systems and Microsoft Office (Excel, Word, Outlook)
Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment
What We Offer Our Hospital Managers:
Competitive Compensation: A strong base salary with a generous annual performance-based bonus—because we believe in rewarding the leaders who drive our success.
Comprehensive benefits package: Comprehensive medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage.
401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals.
Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance.
Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location.
A Culture that Values You: Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other’s wins—big and small.
Ready to take the next step in your career?
Join a company that invests in you and your future. At GoodVets, you’re not just managing a hospital—you’re shaping the standard for veterinary care.
Apply today and let’s build something exceptional—together.
Title: Hospital Operations Manager
Company: GoodVets
Location: Charlotte, NC
Category:
