Groomer at ll Animal Hospital

Overview

Groomer at ll Animal Hospital Jobs in Knoxville, USA at Heartland Veterinary Partners

Position: Groomer at Lovell Animal Hospital

Lovell Animal Hospital provides personalized care for cats, dogs, and some pocket pets. Our patient‑centric approach drives everything we do, so we strive every day to exceed our client’s expectations with thorough, knowledgeable, and compassionate pet care. We treat primarily cats and dogs; however, we hold a special place in our hearts for guinea pigs and rabbits.

More About

The Role

Reporting into the Practice Manager, the Groomer looks after the condition of the patient’s coat by providing services to keep the patient clean and well‑cared for. Working with a variety of patients (breeds and sizes), the Groomer is responsible for patient bathing, fur and teeth brushing, nail trimming and grinding. The Groomer engages with clients to understand expectations, patient special needs, and desired outcomes.

The Groomer is also responsible to ensure grooming rooms or designated space is clean, sanitized, safe, and secure.

Anticipated schedule is Monday – Friday with Saturday rotation (7:30am to 5:30pm shifts) with a 1 hour break. If all duties are complete, groomer may leave early from their shift.

The Ideal Candidate Must Meet The Following

• Must be responsible for keeping grooming area clean and sanitized
• Must provide excellent care and compassion for all patients
• Must be willing/able to groom a variety of breeds/species/sizes
• Significant grooming experience preferred, but current groomer is available to train the right individual
• Please have a portfolio of your work
• Cat grooming preferred
• Must be willing to groom sedated patients (we routinely have aggressive pets that require full sedation)
• Must have excellent customer service skills
• Must provide your own grooming tools

Competencies

• Patience & Compassion:
  Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
• Collaboration & Teamwork:
  Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
• Communicating:
  Conveying instructions to clients and teammates to ensure successful pet services/care are provided.
• Active Listening:
  When listening to clients regarding service to pet listen for understanding and repeat back requests to ensure client expectations are met. May need to communicate and actively listen to Doctors if a patient is at the practice for multiple service and treatments.
• Organization

  Skills:

  Following client instructions, maintain consistent workflow to ensure client commitments are met, and other job‑related items while managing multiple pets and clients.

• Client Satisfaction:
  Ensuring all activities and interactions result in the highest level of client satisfaction. Be client centric.

Essential Responsibilities

• Admits patients noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
• Determines any veterinary services required during the client’s visit. In accordance with hospital operating instructions, determines care required in agreement with the individual needs and circumstances of the patients.
• Observes patient appearance and activity for general physical condition, obvious signs of illness, disease and discontent. Parts patient’s hair to check for ticks, fleas, red, sore or inflamed areas and any lumps. Reports signs of illness, disease, injury or unusual activity to veterinary technicians or veterinarians.
• Appropriately handles patients and as needed, properly restrains hard‑to‑control patients.
• Performs bathing services, including shampooing and drying.
• Performs grooming services, including brushing, clipping, hand scissoring, trimming and shaping the patient’s coat. Appropriately shapes hair using knowledge of patient characteristic, grooming techniques, styles, and client’s instructions.
• Stays current and up to date on new techniques and trends that client are looking for as related to provided services.
• Provides…

Title: Groomer at ll Animal Hospital

Company: Heartland Veterinary Partners

Location: Knoxville, USA

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