Overview
Front Office/Reservation Supervisor Jobs in Lusaka, Lusaka Province, Zambia at Withinhere
Title: Front Office/Reservation Supervisor
Company: Withinhere
Location: Lusaka, Lusaka Province, Zambia
Front Office/Reservation SupervisorQualificationsDegree or Diploma in Hospitality Management, Tourism, or related field. Experience RequirementsMinimum 3 years’ experience in front office/reservation operations. Previous supervisory experience preferred. Key Duties and ResponsibilitiesSupervise reception staff. Manage guest check-ins and check-outs. Handle guest complaints and inquiries. Prepare front office reports. Ensure excellent customer service. Manage room bookings and reservations. Confirm guest bookings and payments. Maintain reservation records. Respond to customer inquiries promptly.
