Overview
Front Desk Receptionist Jobs in Van Nuys, CA at Van Nuys Veterinary Clinic
Full Job Description
We’re looking for a warm, organized, and service-oriented Veterinary Receptionist to join our dedicated team. As the first point of contact for our clients and their pets, you’ll play a vital role in creating a positive and welcoming experience while supporting the daily operations of our clinic.
Responsibilities
Must be punctual.
Educating our clients about the importance on animal health
Greet clients and their pets with a warm, welcoming attitude
Answer phone calls, schedule appointments, and manage client inquiries
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Process payments and maintain accurate client records
Assist with check-ins, check-outs, and ensuring a smooth workflow
Provide general administrative support to the veterinary team
Must have patience.
Skills
Previous experience in a veterinary clinic or customer service representative role is a plus
Strong communication and interpersonal skills(active listening, empathy, and compassion)
Critical thinking and problem solving skills.
Proficiency in basic computer applications
Excellent organizational skills
Adaptability to new changes, fast-paced enviroments, and learning from feedback.
Passion for animals and a positive, team-oriented attitude
Ability to have strong multitasking, stress management, and time-management skills
Develop a strong understanding of veterinary products and effectively communicate their use and benefits to clients
Working Conditions
The job may require prolonged periods of standing or sitting at the front desk. Veterinary Receptionists may be exposed to animal allergens, odors, and occasional emotionally charged situations. Must maintain professionalism and confidentiality when handling sensitive client information and medical records.
More details about our benefits will be provided to applicants selected for further consideration.
Job Type: Full-time
Pay: $19.00 – $20.00 per hour
Benefits:
Employee discount
Flexible schedule
Schedule:
10 hour shift
12 hour shift
8 hour shift
Work Location: In person
Title: Front Desk Receptionist
Company: Van Nuys Veterinary Clinic
Location: Van Nuys, CA
Category: