Overview
Front desk must be 18+ Jobs in Valrico, FL at Woof Gang Bakery
We are looking for a friendly, organized, and dependable Front Desk Associate to join our team. As the first point of contact for customers and their pets, you will provide exceptional customer service, manage appointments, assist with retail sales, and help ensure the daily operations of the store and grooming salon run smoothly. Key Responsibilities: Welcome customers and their pets with a warm and professional attitude. Schedule, confirm, and manage grooming appointments. Answer phone calls, respond to customer inquiries, and provide information about grooming services and products. Process customer transactions using the point-of-sale system. Recommend and sell pet food, treats, toys, and grooming products. Check pets in and out for grooming appointments while maintaining accurate records. Maintain a clean, organized, and inviting front desk and retail area. Communicate customer requests and special instructions to the grooming team. Assist with inventory stocking, merchandising, and general store upkeep. Ensure a positive experience for every customer and their pet. Qualifications: High school diploma or equivalent preferred. Previous experience in customer service, retail, receptionist, or veterinary/pet care settings is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Comfortable working in a fast-paced environment. Basic computer and cash-handling skills. Must enjoy working with animals and providing outstanding customer service. Ability to stand for extended periods and lift up to 30 pounds when needed. Preferred Skills: Experience scheduling appointments and using POS systems. Knowledge of pet breeds, grooming services, or pet care is an advantage. Ability to remain calm and professional while handling busy periods or customer concerns
Pay: $14.00 per hour
Work Location: In person
Title: Front desk must be 18+
Company: Woof Gang Bakery
Location: Valrico, FL
Category:
