Overview
Front Desk & Canine Concierge Jobs in Chicago, IL at Sit Social
Location:
Sit Social™ – Chicago’s premier cage-free dog hotel, daycare, and the home of The Italian Greyhound Experience
About Us:
At Sit Social, dogs don’t just stay—they experience. We’re a boutique, cage-free dog hotel and daycare focused on luxury care, top-tier service, and an unmatched guest experience. We’re also the exclusive home of The Italian Greyhound Experience—a ticketed event where guests pay to cuddle and connect with our iconic crew of Italian Greyhounds.
We’re seeking a Guest Experience & Canine Concierge to be the warm, detail-oriented face of both our daily operations and our one-of-a-kind cuddle events. If you thrive in people-first environments and enjoy being part of something playful yet polished, we’d love to meet you.
Responsibilities:
Greet human and canine guests with professionalism and warmth
Manage check-ins, reservations, and customer communication using Gingr (experience preferred)
Serve as the host for The Italian Greyhound Experience, welcoming guests, answering questions, and creating a joyful atmosphere
Keep the front desk and public-facing spaces clean, organized, and inviting
Assist with dog care when needed (approximately 20% of the role), including light supervision and maintaining a safe, cage-free environment
Support cleaning and sanitization standards throughout the facility
Collaborate with teammates and step into various roles as needed
Qualifications:
Previous customer service, front desk, or administrative experience required
Professional, polished communication skills
Attentive to detail and able to multitask in a fast-paced environment
Naturally warm, welcoming, and composed under pressure
Comfortable with light cleaning and dog interaction
Familiarity with Gingr or similar booking platforms is a plus
Dog care experience is helpful, but not required
Work Environment:
This role is set in a cage-free dog hotel with daily operations, overnight boarding, and a unique, ticketed Italian Greyhound cuddle experience. You’ll engage directly with guests attending this event and play a key role in helping them feel welcomed and delighted.
Our Core Values:
Warmth – We greet everyone like family
Excellence – We exceed expectations through consistent quality and care
Teamwork – We support one another and value collaboration
Attention to Detail – Small things matter, and we do them well
Compensation & Benefits:
Competitive hourly pay
Health insurance options
Disability insurance
Paid time off (PTO)
Gym membership reimbursement
Headspace meditation app subscription
Kitchen Snacks
50% off all Sit Social products and services
Supportive, fun, and team-oriented work culture
How to Apply:
Please send your resume and a brief cover letter sharing why you’d be a great fit for this role. If applicable, include any relevant experience with dogs or customer-facing environments.
We can’t wait to welcome you—and the right candidate will help us continue delivering a best-in-class experience for both pets and people.
Job Type: Full-time
Pay: $23.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Shift:
Day shift
Ability to Commute:
Chicago, IL 60657 (Preferred)
Ability to Relocate:
Chicago, IL 60657: Relocate before starting work (Preferred)
Work Location: In person
Title: Front Desk & Canine Concierge
Company: Sit Social
Location: Chicago, IL
Category:
