Overview

Front Desk and Client Care Representative Jobs in Palmetto, FL at Palmetto Animal Clinic

Client Care Representative

Palmetto Animal Clinic is a growing 4 doctor small animal veterinary practice open through the week 8a-5:30p and Saturday 8a- 12p. We offer a flexible work schedule and are looking to bring on a full time Client Care Representative to work at the front desk. We offer competitive salary rates based on experience and offer a wide range of additional benefits described below. Typical full-time schedule includes a 4-day work week with alternating Saturday shifts.

Palmetto Animal Clinic has been providing veterinary services for over 40 years and have a beautiful new facility that was completed only a few years ago. We are equipped with digital x-ray, ultrasound, on-site surgery suite, and dedicated wet tables for dental prophylaxis. We are dedicated to the health of our patients and promoting a positive client experience.

We consider our front desk staff to be a crucial part of our organization. These are the first voices our clients hear when they call to schedule an appointment and the first faces they see when they arrive. Our focus is on excellent patient care and a positive client experience. Our client care representatives are responsible for maintaining the master schedule, checking in and out appointments, and helping maintain good communication between the doctors and clients. Prior veterinary experience is desired, but good communication and people skills are a must. Knowledge and experience with Cornerstone is a plus. Direct patient contact is not required of this position.

Benefits Include: Retirement plan and employer matching contribution, paid vacation hours, paid holiday hours, major medical benefits and employee discount.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
Rotating weekends

Experience:

Veterinary experience: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Location: In person

Title: Front Desk and Client Care Representative

Company: Palmetto Animal Clinic

Location: Palmetto, FL

 

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