Overview
Dockhand Lead Jobs in Idyllwild, California, USA at ExplorUS
Location: Idyllwild
Lake Hemet Hospitality LLC, dba Lake Hemet – If you’re an outdoor lover, working at Lake Hemet offers the opportunity to support recreation while enjoying the stunning natural beauty of this tranquil destination surrounded by the majestic beauty of the San Jacinto Mountains. Join our 2025 team today! $20 – $21 per hour depending on experience.
Summary of Position
Responsible for providing exceptional customer service while ensuring dock safety at all times and maintaining the marina facility and equipment. Assist with training other Dockhands.
Responsibilities
Lead and assist other Dockhands with training related to securing boats to docks, monitoring power, water and phone services, facility sanitation and waste disposal as applicable.
Clean, inspect and report on the condition of the rental fleet.
Process and complete boat rentals and launch boats with a focus on safety.
Ensure that all customers receive excellent customer service by responding promptly to inquiries and requests and model this behavior for other employees.
Orient customers to proper safety procedures and provide accurate instructions related to life-safety devices.
Operate boats and other equipment as requested in a safe and responsible manner.
Understand and enforce City and County ordinances relating to the marina.
Inspect facilities for damage or hazardous conditions and prepare any work lists and orders as needed and report to management areas of concern.
Maintain general security while reporting potential concerns to the Manager.
Refuel boats as required adhering to all safety procedures.
Perform routine maintenance on the facility and related equipment.
Clean docks, walkways, equipment and all other areas of the facility.
Other duties as requested.
Requirements
Must be able to lift kayaks, boats and outboard motors in and out of the water.
Possess line handling skills including ability to tie various knots, toss and cleat lines.
Possess unlimited ability to swim, and work safely around water or on ladders or in confined spaces.
Possess upbeat and professional verbal communication skills.
Must be organized and able to adhere to schedules.
Willing to be cross-trained to support other departments when requested.
Must represent the Company and Park in a professional manner by wearing a company uniform, name badge, etc.
Must be able to lift up to 25-30 pounds occasionally without assistance and up to 70 pounds with assistance.
Must be able to effectively use a PC and radio and conduct operation monitoring.
Must be able to bend, twist, squat and stand on feet for up to 8 hours per day.
Education
and Experience
Education:
High school diploma or equivalent.
Experience:
Minimum two (2) years customer service experience. Prior dockhand experience preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Title: Dockhand Lead
Company: ExplorUS
Location: Idyllwild, California, USA
Category: Outdoor/Nature/Animal Care (Maintenance Technician / Mechanic, Outdoor / Nature, General Labor)
