Overview
Daytime or Overnight Customer Service Representative Jobs in Tonawanda, NY at Green Acres Veterinary Center
Green Acres Veterinary Center is seeking an exceptional Client Services Representative to join our team! Do you want to work for a state of the art, AAHA accredited veterinary facility? There is plenty of room to learn and grow at this busy facility!
An ideal CSR must be professional, compassionate and motivated. Effective communication is key for this position as you will be interacting with clients and team members. Green Acres Veterinary Center is a 24-hour emergency hospital, so every day may be different!
Must be willing to work weekends and holidays. Daytime shifts are scheduled anywhere between 7 AM – 10 PM, depending on hospital needs.
Typical tasks include, but are not limited to:
Providing excellent customer services through all interactions with clients and patients
Answering multiple phone lines
Scheduling appointments
Checking patients in/out
General use of office equipment
Coordinating the flow of pets and owners in the lobby
Ability to learn basic veterinary medicine terminology and standards of care
Becoming familiar with retail products, medications, vaccinations, etc.
Handling incoming emergency check-ins/in-take of critical patients
Recommending wellness services and preventative products
Resolving custom conflict and informal client complaints
Physical Demands:
Frequently required to bend, stand, lift for extended periods of time
Will occasionally lift and/or move up to 40 pounds
We have implemented new shift differentials! Apply today to learn more!
M-F, 8p-7a, $1 per hour
Sat & Sun, 7a-8p, $1 per hour
Sat & Sun, 8p-7a, $2 per hour
Job Types: Full-time, Part-time
Pay: $17.00 – $19.00 per hour
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Overnight shift
Work Location: In person
Title: Daytime or Overnight Customer Service Representative
Company: Green Acres Veterinary Center
Location: Tonawanda, NY
Category:
