Overview
Customer Service/Veterinary Technician Jobs in Madison, GA at Main Street Veterinary Hospital
Customer Service / Veterinary Technician — Urgent Care Veterinary Partners
Location: 1311 Eatonton Rd, Madison, GA
Hours: Friday 5–10 PM, Saturday–Sunday 10 AM–10 PM
Must be able to work weekends and holidays.
Overview
Urgent Care Veterinary Partners is looking for a dedicated, compassionate Customer Service/Veterinary Technician to join our team. This role is primarily client-facing, with a secondary focus on hands-on veterinary technician support as needed. It’s a great fit for someone who combines strong customer service skills with a genuine interest in animal care, and who wants to grow their veterinary experience in a fast-paced, pet-centered environment.
Responsibilities
Client & Front-of-House
- Communicate with clients about pet care instructions, treatment plans, and behavioral concerns
- Maintain accurate records of medical histories, treatments, medications administered, and procedures performed
- Support a welcoming, organized front-of-house experience for clients and their pets
Animal Care & Technician Support
- Provide day-to-day animal care — feeding, grooming, and keeping kennels and treatment areas clean
- Handle dogs and cats with patience and proper restraint techniques, prioritizing safety for animals and staff
- Assist veterinarians and technicians with clinical procedures (IV placement, restraint, catheterization, medication administration)
- Support surgical procedures, including patient prep, anesthesia monitoring, and in-surgery assistance
- Monitor animal behavior, health, and welfare throughout their stay
- Follow safety protocols, including PPE use and infection control
- Maintain sanitation standards, including equipment sterilization
Experience
- Kennel experience or animal handling background highly desirable
- Veterinary technician experience or related clinic experience preferred
- Working knowledge of veterinary terminology, surgical procedures, medication administration, and recordkeeping
- Experience in veterinary critical care or emergency settings a plus
- Strong understanding of animal behavior and physiology for safe, effective handling
- Excellent communication skills — able to explain pet health needs to clients clearly and empathetically
- Comfortable in a fast-paced environment without sacrificing attention to detail
- Must be available to work weekends and holidays — this role covers UCVP’s after-hours/urgent care schedule
Join our team dedicated to advancing animal health through compassionate care and exceptional client service!
Pay: $18.00 – $21.00 per hour
Expected hours: 28.0 – 40.0 per week
Work Location: In person
Title: Customer Service/Veterinary Technician
Company: Main Street Veterinary Hospital
Location: Madison, GA
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