Overview
Customer Service Specialist Jobs in Newport Beach, California, USA at Animal Dermatology
Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field.
In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
Animal Immunotherapy Services is seeking a Customer Service Specialist to join our team. We are looking for someone with the following qualities:
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Requirements
Knowledge, Skills and Abilities (including but not limited to):
Excellent client service skills
Excellent phone skills
Computer skill preferred
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
Possess sound decision making skills and multi-task while working in a stressful environment
Duties (including but not limited to):
Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/housekeeping
Financial responsibilities
Education and Physical Requirements:
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Must have experience in a veterinary hospital
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Benefits:
Paid vacation for full-time employees
Paid holidays for full-time employees
Competitive wages
Medical, dental, vision, dependent care FSA, and short-term disability benefit options
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
* Some traveling may be required
For more information about Animal Dermatology Clinic, please visit our website !
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Title: Customer Service Specialist
Company: Animal Dermatology
Location: Newport Beach, California, USA
Category: Outdoor/Nature/Animal Care (Veterinary, Animal / Pet Care)
