Overview

Customer Service Representative Jobs in Fairfax, VA at VCA SouthPaws Animal Hospital

Your Dream Job in Veterinary Emergency Care Starts Here!

Do you thrive in fast-paced environments? Love helping people and pets in their time of need? Looking for a career where your compassion and communication skills truly make a difference?

VCA SouthPaws Veterinary Specialists & Emergency Center is searching for an exceptional Customer Service Representative to join our 24/7 CritiCare team!

In this rewarding role, you’ll be the first friendly face and reassuring voice for pet parents during critical moments. More than just answering phones and checking in clients, you’ll play a key role in ensuring smooth, compassionate experiences for families facing emergencies.

Benefits that support YOU—from mental health resources, on-site Social Worker and generous pet care discounts to top-tier medical, dental, and 401(k) options.

We’re currently looking for Daytime 6am-7pm & Overnight 6pm – 7am

If you’re ready for a meaningful career where your impact is felt every day, apply now and be proud of the difference you make!

Join a team that’s got your back, values your skills, and appreciates your dedication.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 39 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Vision insurance

Shift:

12 hour shift
Day shift
Overnight shift

Application Question(s):

Are there any standard days or times you are unavailable to work?

Experience:

fast-paced, high-volume environment: 2 years (Required)

Shift availability:

Day Shift (Preferred)
Overnight Shift (Preferred)

Ability to Commute:

Fairfax, VA 22031 (Required)

Work Location: In person

Title: Customer Service Representative

Company: VCA SouthPaws Animal Hospital

Location: Fairfax, VA

 

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