Overview
Customer Service Representative Jobs in Laramie, WY at Alpine Animal Hospital
Experience preferred, but not required.
The purpose of this position is to serve as a receptionist/client service representative at Alpine Animal Hospital, to perform record keeping duties, clerical duties related to animal and patient care and treatment, and to provide miscellaneous support to the doctors, practice manager and other staff. This position requires practical knowledge of hospital organization and services, basic rules and regulations governing visitors, animal patient treatment, data transcribing, word processing and a practical knowledge of standard procedures as well as veterinary terminology used in the hospital.
Responsibilities:
- Receive and direct phone calls, be able to give our website/email address to clients or potential clients.
- Manage incoming and outgoing emails.
- Update patient records with proper vaccination dates.
- Admit pets for boarding, surgery, appointments, etc.
- To be efficient, pleasant, courteous, polite, concerned and helpful to all clients under all conditions and at all times.
- To keep a smooth client flow.
- Ensure lobby area is clean and organized.
- To maintain appointments, keep incoming appointments on schedule and be familiar with times required for different procedures and problems.
- To confirm next day appointments.
- To reschedule missed appointments.
Pay: From $14.50 per hour
Application Question(s):
- A weekend shift (9a-1p Saturday, 5p-5:30p Sunday) is required and occur an average of once a month per receptionist. Is this within your availability?
Ability to Commute:
- Laramie, WY 82070 (Preferred)
Work Location: In person
Title: Customer Service Representative
Company: Alpine Animal Hospital
Location: Laramie, WY
Category:
