Overview
Customer Service Representative Jobs in Seattle, WA at Lakefield Veterinary Group
Title: Customer Service Representative
Company: Lakefield Veterinary Group
Location: Seattle, WA
Seeking a PT 20-30 hours a week position for an experienced veterinary receptionist to join our amazing team. ER experience preferred.
Emerald City Emergency Clinic is looking for our newest team member and in need of a Client Service Representatives. A Client Service Representative at our hospital needs to be a friendly and empathetic individual, focused on providing quality care for our patients and their families. Applicants should possess excellent communication and phone skills, the ability to multitask, the ability to learn quickly and retain information, as well as excellent judgement and problem-solving skills. Extensive use of computer software is required for this position, so basic computer literacy is a must. MUST HAVE EXPERIENCE AS A CLIENT SERVICE REPRESENTATIVE IN THE VETERINARY FIELD.
Each of our team members play an integral role in providing exceptional care to our patients as well as facilitating accurate and timely communications with our clients. We consider the Client Care Specialist to be a critical member of our team because they are the first and last contact with our clients. How we deliver service adds value to our entire organization, therefore it is essential that our team members are compassionate and care about pets and helping those that love them.
WE OFFER:
Competitive wages
Medical, dental, vision
Uniforms
Pet discounts and more!
RESPONSIBILITIES:
Main lobby operations check-ins, check-outs, answering general questions
Answering and handling calls in a professional manner
Maintaining cleanliness
Triage of emergency’s
Data entry
REQUIREMENTS:
Computer skills
Timekeeping
Excellent organizational skills
Able to utilize multi-line phone
Strong communication skills
Able to lift 40 lbs.
Display professional manner at all times
Previous reception or customer service experience
Previous experience in a Veterinary setting preferred but not required
Flexibility in schedule
Job Types: Part Time
Salary: $22.00 – $26.00 per hour
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