Overview
Customer Service Representative Jobs in Santa Fe, USA at Destination Pet
Position: Customer Service Representative (Flexible Working Hours)
Customer Service Representative (CSR)
At Eldorado Animal Clinic, we are building a team of driven, compassionate, and motivated individuals who want more than “just a front desk job.” We are looking for a polished and professional Customer Service Representative (CSR) who thrives in a fast-paced environment, takes initiative, and genuinely wants to grow within veterinary medicine.
If you’re the type of person who jumps in to help, solves problems before being asked, enjoys learning new skills, and wants to be part of a team that makes a difference every day, we want to meet you.
Perks & Pay:
Full-time health benefits, 401k, discounted pet insurance
Pay starts at $16.00 – $20.00/hour DOE + tips
This role is ideal for someone interested in building a long-term career in veterinary medicine, with opportunities to grow and cross-train into the medical side of the hospital over time.
Perks & Benefits:
• Full-time health benefits + 401(k)
• Discounted pet care & pet insurance
• Growth and advancement opportunities
• Hands-on learning in veterinary medicine
Reports To:
General Manager
What You Bring to the Team:
• Experience in customer service (veterinary or healthcare preferred)
• Strong communication and problem-solving skills
• A self-starter mindset with the ability to take initiative
• Confidence working in a fast-paced, team-oriented environment
• Strong multitasking and organizational skills
• Professionalism, reliability, and attention to detail
• Comfort with computers and learning new systems
• A desire to grow, learn, and potentially cross-train into veterinary support roles
• Compassion for both pets and the people who love them
What You’ll Be Doing:
• Creating a welcoming and supportive experience for every client and patient
• Answering phones, scheduling appointments, and managing client communication
• Supporting smooth daily hospital operations alongside veterinary teams
• Maintaining accurate records and handling payments efficiently
• Helping problem-solve client concerns with empathy and professionalism
• Jumping in where needed and supporting the team during busy times
• Learning veterinary workflows and expanding your skill set over time
Why Join Eldorado Animal Clinic?
At Eldorado, we are actively building a stronger culture centered around teamwork, accountability, growth, and exceptional patient care. We want team members who are ready to contribute ideas, step up when needed, and grow alongside us.
This is a great opportunity for someone looking to:
• Start or grow a career in veterinary medicine
• Gain hands-on experience in a hospital setting
• Work with a team that values initiative and development
• Be part of a clinic focused on growth and positive change
If you’re motivated, adaptable, and excited to be part of something bigger, we’d love to hear from you.
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants.
In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. At Destination Pet, we’re all about creating a workplace that’s bursting with diversity and inclusivity. We don’t play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics.
Our hiring decisions are solely based on what you can bring to the team. So, we’re throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
Title: Customer Service Representative
Company: Destination Pet
Location: Santa Fe, USA
Category:
