Overview
Customer Service Executive (Work From Home – Salary 12k-15k) Jobs in India at ThePetNest
Title: Customer Service Executive (Work From Home – Salary 12k-15k)
Company: ThePetNest
Location: India
Location – Work From Home
Salary – 12k-15k
Working Hours – 8:30 AM – 5:30 PM
Company Description
ThePetNest is a trusted leader in the Indian pet care market, offering innovative technologies that revolutionize pet care decisions. We provide a comprehensive range of services, including Grooming, Insurance, Veterinary, Relocation, Adoption, Walking, and Boarding across 35+ cities in India. Our retail and veterinary services are also available through store franchises. As a profitable company with strong customer engagement, we pride ourselves on our 5-star review rating and commitment to exceptional service.
Role Description
This is a full-time role as a customer service executive at ThePetNest. The Customer Service Executive will be responsible for handling customer inquiries, providing support through various channels, managing customer complaints, ensuring customer satisfaction, and maintaining records of customer interactions. The role requires effective communication with customers to resolve their issues quickly and efficiently.
Qualifications
Interpersonal skills and Customer Service skills
Customer Support and Customer Service Management skills
Ability to handle Customer Satisfaction and manage complaints effectively
Excellent verbal and written communication skills
Ability to work independently and as part of a team
Experience in the pet care or related industry is a plus
Proficiency in using customer service software and tools
Bachelor’s degree in any field or relevant work experience
