Overview
CSR – Veterinary Reception Jobs in South Elgin, IL at Cleveland Veterinary Clinic
POSITION OVERVIEW:
The purpose of this position is to serve as receptionist (the face of) Cleveland Veterinary Clinic. Members in this position should strive to serve our clients by performing duties related to all aspects of animal patient/client care along with providing miscellaneous support to the veterinary management team and co-workers. This position requires a practical knowledge of veterinary hospital organization and services, data entry, word processing, mail service, and a practical knowledge of the standard procedures, veterinary records, protocols and terminology used in the hospital. This position works under the direct supervision of the hospital manager who will indicate general assignments, limitations and priorities. As much as we all love our animals, this position is owner centered for best customer service. Our ideal candidate will be an upbeat, client oriented, animal lover that is interested helping the hospital grow while developing their skills. Being the face of CVC as well as the voice on the phone, we expect that the person in this position take pride in their being a part of our team and we value all of the hard work done daily!
QUALIFICATIONS / REQUIRMENTS: the schedule is Monday, Thursday evening and every other Sat 8-2.
EXPERIENCE REQUIREMENTS
- · Previous veterinary client service experience
PERSONAL REQUIREMENTS
- · Minimum of 18 years old
- · Demonstrated command of spoken and written English
- Spanish speaking a plus
- · Demonstrated desire and ability to learn from mistakes and not repeat them
- · Genuinely enjoys working with people and is able to deal with them even when stressed
- · Ability to stay calm and efficient during emotionally charged situations
- · Is well-spoken and approaches his/her job duties in a mature nature
- · Can support and be a part of teamwork; works well with all levels of hospital team members
- · Has excellent client communication skills
- · Demonstrated ability to multi-task
- · Professional appearance and attitude at all time
- · Demonstrated ability to perform tasks as listed in our Job Description, which first and foremost, involve maintenance of hospital standards of cleanliness
- · Demonstrated ability to effectively communicate with fellow employees
- · Demonstrated ability to learn new skills
- · Demonstrated ability to work as an effective team member
- · Dependable transportation and the ability to show up for work on time, without exception
- · An appreciation and respect for the diversity of the clients and patients we serve
- · Genuinely enjoys working in an animal-related field and the environment that goes along with working with animals
· Physical Effort: Work requires lifting and/or carrying up to 40 lbs alone, if heavier, with assistance. Work requires walking or standing for extended periods or time; frequently moving around the hospital depending on job performing.
Job Type: Part-time
Pay: $17.00 – $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
Title: CSR – Veterinary Reception
Company: Cleveland Veterinary Clinic
Location: South Elgin, IL
Category:
