Overview
CSR/Veterinary Assistant Jobs in Cherry Hill, NJ at Epic Veterinary Urgent Care
Epic Veterinary Urgent Care is a brand-new urgent care veterinary practice opening in June 2025 in Cherry Hill, NJ, and we’re looking for a CSR/Veterinary Assistant to join our founding team!
This is a unique opportunity to be part of an exciting startup environment where your voice matters. You’ll help shape the standard of care, culture, and workflows in a modern facility offering urgent care and surgery.
We are equipped with state-of-the-art tools including digital radiography, ultrasound, in-house laboratory, and a fully stocked pharmacy.
Why Join Us?
At Epic, we believe in turning passion into purpose. We empower our team members through continued learning, leadership development, and a healthy work-life balance. We value our team’s well-being just as much as we value high-quality care.
We live by our name and mission:
BE EPIC – Believe in… Empowerment, Empathy, Professionalism, Integrity, and Collaboration.
Located minutes from Philadelphia and just an hour from the Jersey Shore, our practice offers both urban energy and seaside relaxation at your fingertips.
Client Service & Administrative Duties:
Greet and assist clients during check-in and check-out
Provide support and answer questions via phone, email, chat, and in person
Guide clients through the admission process, including reviewing financial options, deposits, and expectations
Maintain and update client and patient records accurately in the medical software system
Communicate client concerns, requests, and special needs to the veterinary team promptly
Schedule appointments and manage incoming calls professionally and efficiently
Handle electronic medical records, pet insurance claims, medical record requests, and faxes
Maintain a clean, organized, and welcoming reception and hospital environment
Participate in team meetings, training sessions, and continuing education opportunities
Veterinary Assistant Duties:
Assist doctors and technicians during patient exams and procedures
Restrain patients safely and compassionately for exams, lab work, and treatments
Support treatment procedures, including administering medications and fluids under supervision
Assist with radiographs and operate imaging equipment when trained
Prepare and clean exam rooms, surgical areas, and treatment rooms
Stock supplies and ensure workspaces are organized and fully equipped
Perform or assist with in-house diagnostics, including bloodwork and lab submissions
Input charges and assist with accurate medical recordkeeping
Help with surgical preparation and clean-up, including patient monitoring and post-op care
Support medication refills and maintain pharmacy inventory
Ensure the hospital is thoroughly cleaned and disinfected to meet health and safety standards
What We’re Looking For:
1+ years of experience in a veterinary hospital setting preferred
Excellent communication skills and a friendly, team-oriented personality
Ability to multitask and stay organized in a dynamic environment
Detail-oriented, dependable, and calm under pressure
Fear-Free Certification is a plus
Job Type: Full-time
Pay: $17.00 – $23.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Uniform allowance
Vision insurance
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Rotating weekends
Experience:
Veterinary assistant: 1 year (Preferred)
Ability to Commute:
Cherry Hill, NJ 08002 (Required)
Work Location: In person
Title: CSR/Veterinary Assistant
Company: Epic Veterinary Urgent Care
Location: Cherry Hill, NJ
Category:
