Overview
CSR/Receptionist Jobs in Oakland, CA at Jack London Pet Hospital
Client Service Representative (CSR)Jack London Pet Hospital | Oakland, CA | Part-TimeLove pets AND people? Come work with us!At Jack London Pet Hospital, our goal is simple: be the veterinary hospital we’d want to bring our own pets to.We’re looking for a friendly, organized, and people-loving Client Service Representative (CSR) to help us create a five-star experience for every pet and person who walks through our doors.Our CSRs are more than a traditional front desk team. You’ll be part hospitality host, problem-solver, and air-traffic controller — keeping things moving while making clients and pets feel genuinely welcome and cared for.What You’ll DoWarmly greet clients and pets and help them get settled.Answer phones, texts, and emails and schedule appointments.Weigh pets, escort families to exam rooms, and take patient profile photos.Help clients navigate questions and next steps with empathy and professionalism.Maintain accurate client and patient records and process payments.Keep the lobby and exam rooms clean, calm, and welcoming.Work closely with our veterinary team to keep the day running smoothly.Build relationships with our regulars — bonus points for remembering names and favorite treats!Who We’re Looking ForYou’re someone who:Genuinely enjoys working with both people and animals.Brings a warm, hospitality-focused approach to customer service.Communicates with empathy, professionalism, and kindness.Can juggle multiple priorities while staying calm and organized.Is reliable, proactive, detail-oriented, and comfortable with technology.Enjoys being part of a team and jumping in wherever needed.Veterinary experience is a plus, but not required. Candidates with hospitality, retail, reception, or customer service experience are strongly encouraged to apply. ezyVet experience is a bonus!Why Jack London Pet Hospital?We’re building a veterinary hospital that feels different — for our patients, clients, and team.We offer:Competitive hourly pay401(k)Pet care discountsOn-the-job trainingA supportive, community-focused teamPlenty of opportunities to learn (and meet really cute pets)Job Type: Part-TimeWork Location: In Person – Oakland, CATo Apply: Send us your resume and a short note telling us why you enjoy working with pets and people.Come help us make going to the vet feel a little less like going to the vet. Job Type: Part-timePay: $18.00 – $24.00 per hourBenefits:401(k)On-the-job trainingWork Location: In person
Title: CSR/Receptionist
Company: Jack London Pet Hospital
Location: Oakland, CA
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