Overview
CSR Jobs in Houston, TX at Community Veterinary Partners
Title: CSR
Company: Community Veterinary Partners
Location: Houston, TX
About The Role
We are seeking a highly motivated and skilled CSR to join our team at Garden Oaks Veterinary Center in GAROA. As a CSR, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our services. You will be the first point of contact for our clients, and will be responsible for answering their inquiries, scheduling appointments, and maintaining accurate records. Your role will be critical in ensuring the smooth operation of our clinic and the satisfaction of our clients.
Minimum Qualifications
High school diploma or equivalent
Excellent communication and customer service skills
Proficient in Microsoft Office and basic computer skills
Ability to multitask and work in a fast-paced environment
Attention to detail and ability to maintain accurate records
Preferred Qualifications
Experience in a veterinary clinic or animal care setting
Experience with veterinary software programs
Bilingual in English and Spanish
Responsibilities
Greet clients and visitors in a professional and friendly manner
Answer phone calls and emails, and respond to inquiries in a timely and professional manner
Schedule appointments and maintain accurate records of client information and appointments
Assist with billing and payment processing
Maintain a clean and organized reception area
Skills
As a CSR, you will use your excellent communication and customer service skills on a daily basis to provide exceptional service to our clients. You will also use your organizational and multitasking skills to manage client appointments and maintain accurate records. Proficiency in Microsoft Office and basic computer skills will be necessary for managing client information and processing payments. Preferred qualifications such as experience in a veterinary clinic or animal care setting, and proficiency in veterinary software programs will be beneficial in performing your duties effectively.
